“I drive from Siena for a long way to expect the romantic trip. I choose the most beautiful pic on hotels.com. BUT it's really a nightmare to choose this hotel. I booked four star hotel but all I can stay is "only the room". I have to check in and eat breakfast in another hotel which is far away from 10 minutes walk. After eating, I have to walk back cause the HOT spots is near the hotel where I originally booked. OMG! It's really cold outside. The shower water was about 25-30 degree and the……
“Beautiful setting. It was hot and the room assigned to us was not cool. The A/C
was not working well. The staff denied it.
Two of them said it was working well implying that we were paranoid. All rooms are booked they said so I began looking on Expedia for another hotel and found it and just before I tapped the confirmation button the manager said we could change to another room. It was a smaller room but cool and the A/C was working. The staff helped with the luggage as the room did not……