- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort. Staff friendly and cleanliness excellent. Buffet good for breakfast and lunch, but evening meals a bit hit and miss. Trying to cater for all tastes but some of the food falls short. Book immediately upon arrival for on site restaurants and free bus service from hotel to Playa America’s and they are very busy. Sprawling resort so if you have mobility needs suggest you contact hotel direct to discuss options. Infinity pool not heated, but main central pool is, but busy with children and water games. Evening entertainment on stage was amateurish. Different Duo playing each evening on the terrace were ok. Chilly in the evenings during our stay so recommend wrap or light cardigan.