United Polaris food (dinner) from Newark to Mumbai was POOR, had asked for Asian vegetarian and what I got was smaller than snack, very blend poor tasting food. It was little better coming back from Mumbai. Overall for food - BAD
Video player didn’t work. Seat was really uncomfortable and we were late arriving in San Francisco, so we missed our flight and had to stay over night :(
Flight was delayed taking off, by an hour. Otherwise excellent flight and great service.
Need to update the entertainment things
Planes need to be upgraded but staff was excellent.
Waited long time for Luggage -
Excellent service and friendly staff
Plane facilities are old desperately need upkeep
Movies and shows on entertainment system kept stopping abruptly requiring re-runs.
The top routes that Air India flies are:
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