It was a very nice hotel, and when they put us on the top floor, I was happily surprised until we found out we had to walk a set of stairs to those rooms. Then we found that the AC was not working. I opened the windows, hoping to enjoy a cool evening in Aix, but it didn’t cool things down, and then the mosquitos came. At 1:30 am, I walked down to the front desk to let them know, and there were no other rooms available. The staff tried to be helpful and were very apologetic, and they said that they had the AC serviced that day. Anyway, they did provide a discount because of the inconvenience. I would just say that if you get offered the fourth floor rooms that are really on the fifth floor, just say no. It wasn’t a bad hotel, by any means, we just ran into some bad luck.
