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Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

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Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Classic Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free cribs/infant beds

Overview of Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

UNESCO Sustainable Travel Pledge

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100

Explore the area

  • Popular LocationÉglise Saint-Jean-de-Malte4 min drive
  • Popular LocationPlace des Quatre-Dauphins5 min drive
  • Popular LocationPaul Cezanne University8 min drive
  • AirportMarseille (MRS-Marseille - Provence)20 min drive

Room options

About this area

Aix-en-Provence

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères is located in Grand Sud, a neighborhood in Aix-en-Provence, and is near a train station and near the boardwalk. Granet Museum and Fontaine d'Argent Theater are cultural highlights, and travelers looking to shop may want to visit Les Allees Provencales and Cours Mirabeau. Urban Kids and Speedwater Park are also worth visiting.
Visit our Aix-en-Provence travel guideOpens in a new window
Map

What's nearby

  • Église Saint-Jean-de-Malte - 4 min drive
  • Place des Quatre-Dauphins - 5 min drive
  • Fontaine Moussue - 5 min drive
  • Paul Cezanne University - 8 min drive
  • Hôtel de Caumont - Centre d'Art - 11 min drive

Getting around

  • Aix-en-Provence Station - 8 min drive
  • Marseille - Provence Airport (MRS) - 20 min drive

Restaurants

  • Pizzeria Saint-Jérôme - 13 min walk
  • La Terrasse de Maxime - 15 min walk
  • Le Mogador - 17 min walk
  • Ô début - 18 min walk
  • Courtepaille Aix-en-Provence - 19 min walk

About this property

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4-star eco-friendly hotel located in Grand Sud
At Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères, you can look forward to a terrace, a garden, and a playground. The onsite restaurant, Novotel Cafe, features garden views and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and barbecue grills
  • Concierge services, smoke-free premises, and meeting rooms
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the quiet rooms at the property.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with bathtubs and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Novotel Cafe

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofing

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Guest rating 3.5+
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Hotel
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4 star
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Pet friendly
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Family friendly
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Air conditioned
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Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 18.50 per person (approximately)
  • Pet fee: EUR 9 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Aix en Provence
Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
Hotel Novotel Aix Pont l'Arc Fenouillères
Novotel Aix en Provence Pont l'Arc Fenouillères
Novotel Aix Pont l'Arc Fenouillères
Pont Aix en Provence
Hotel Novotel Pont l'Arc Fenouillères
Novotel Pont l'Arc Fenouillères
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Frequently asked questions

Does Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?

As of Feb 7, 2023, prices found for a 1-night stay for 2 adults at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères on Feb 24, 2023 start from $94.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?

Self parking is free at this property.

What time is check-in at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?

Check-in is from 3:00 PM - 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?

Check-out is at 11:00 AM.

Where is Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères located?

Located in Grand Sud, this eco-friendly hotel is within 2 mi (3 km) of Parc Jourdan, Place des Quatre-Dauphins, and Paul Cezanne University. Granet Museum and Fontaine Moussue are also within 2 mi (3 km). Aix-en-Provence Station is 26 minutes by foot.

Can I cancel my reservation for free at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères and receive a full refund?

Yes, Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères cancellation policy on our site for more details about any exclusions or requirements.

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Reviews

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 297 reviews" "
" "10 - Excellent 29%
Rating 8 - Good. 135 out of 297 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 47 out of 297 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 27 out of 297 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 2 out of 297 reviews" "
" "2 - Terrible 1%

7.9/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 8 nights in Sep 2022

8/10 Good

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service
Good location off motorway. Rooms a bit tired but clean, expensive breakfast.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

Oleksandr

Stayed 1 night in Aug 2020

10/10 Excellent

floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, service and location
Stayed 1 night in Nov 2019

4/10 Poor

SOOKYUNG

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad condition
Our room had a power outage from 9 p.m. and said it would soon recover, but it didn't recover until the next morning. The information desk only said that we should wait. The location of the hotel is bad and I will never go again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning is really good and the room ia massive the food is really nice the swimming us nice and everything was just really good
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant. Staff very friendly and helpful.
Stayed 3 nights in Jul 2019

8/10 Good

Eddie

Liked: Staff & service, room comfort
Disliked: Cleanliness
Road trip Paris to Monaco
Hotel next to highway we stop for a nite on a car trip from Paris to Monaco hotel needs updating brakefest was great parking is free
Stayed 1 night in Jul 2019