The best part of my stay was staff is very friendly and helpful. However, they we were warned they are understaffed.
The issues i ran into with the Residence Inn: 1) The Pool was under construction. It was completely drained, so it wasn't something that just happened. One of the reasons we chose this place for our stay was a pool for our kids. The site advertised a pool with NO warning it wasn't in working condition. I consider that false advertisement. 2) the workout room had two Treadmills, but only one was in working condition. Also, there weren't any towels in the workout facility to wipe down your sweat. If cleanliness was such a priority due to the Covid-19, This hotel certainly was not on top of being sure germs weren't being spread. At least there were wipes for me to wipe down my machine. 3) Another reason we stayed at the Residence Inn was for the Kitchenette. However, this kitchen was NOT equipped with needed Pots and pans, Coffee Cups, or regular size cups. We had Two frying pans and a large boiling pot. The Pans were filthy with burnt food stuck on the inside and outside of the pans. We werent provided with a sponge nor a Scratcher, so I went to Target across the street to buy cleaning necessities. 4) We stayed in the King size room with a "Large" sofa bed. The sofa bed very small, Thin Mattress, NO EXTRA SHEETS OR BLANKETS were available. We had to get some from another place. Staff said they didn't have enough to go around.
Again, The staff was very Friendly.