Al Ashkharah Vacations from $428

Great hotel, friendly staff and a great breakfast. The wifi was good.

a great beautiful property with a big time staff problem - not sure this a widespread Oman issue - it could be but i didnt try any other hotels in Oman, so i dont really know. There is a staggering difference in staff professionalism and client awareness from the MO Oman and the MO Abu Dhabi - which i assign solely to the blatant lack of training of most of the staff - not that they didnt try to do the best they could at all times, which they did, and we have to be grateful for it, but the blunders are widespread at all levels of the hotel. Also the Oman property had clearly less space to develop than others that have been there for many years and as a result the whole place feels crammed into a nudge of available land - the residencies section getting more of space then the hotel itself (this was clearly a business decision that will come back to bite them. MO needs to look at this property with concern, provide more training and conduct a detailed investigation at how all sections of the hotel are working, My suggestion: try other larger older properties in the immediate neighborhood (they have the Intercon and the W nearby) or go for the Grand Dame of Oman - yes older but still has it... The Chedi. Dear Mandarin Oriental: your Oman property is going to lag behind if you dont fix it

Staff were very friendly and kept the room very clean and tidy. The gym, sauna and steam room were perfect

Pros: • Excellent service with very friendly staff who consistently went above and beyond to help • Wonderful breakfast with a rich and varied selection • Very clean room Cons: • Hotel feels very old and outdated • First room had a noticeable smell of old carpet and furniture • Overall atmosphere felt more like a 3-star hotel • Food and drinks are crazily overpriced compared to options outside the hotel Overall verdict: • Due to the outdated condition of the hotel and poor value for money, I would not recommend this hotel and will not be returning.