Al Haouz Vacations & Trips from $614

Mustafa, the owner was more interested selling his tour packages than helping us settle. The taxi driver did speak to him that we were coming and ask him to come outside the main road as the transfer from airport to hotel could not be reached by car but he out buying some grapes for himself. The adjacent empty block and back are full of rubbish. Not sure who discarded the rubbish but full of it. Other staff are nice and helpful.

Quiet, clean, beautiful. Staff are incredible. They gave us a wonderful welcome, were very friendly faces throughout our stay and gave us our breakfast in to go containers when they heard we had an early day at Ait Ben Haddou the next day. We felt we could come to the desk with any and every question! Our room was also perfect: beautifully decorated, great amenities, pristine and peaceful. They also have a cat called Mimi! Overall, 10. I can't praise this place enough - there was nothing needing improvement.

The breakfast is very good . The staff is kind and eager to help.

The biggest let down of this property are the bedrooms.1 low wattage ceiling light, extremely dark. No cupboards. Bathroom was tiny and really dated. Toilet seat kept moving off the bowl. Sink and shower drains would fill up and slow to drain. Not enough sockets, extension lead hanging over our head on the bed. Breakfast was very basic, pastries not fresh and the only good thing was the fresh omelettes. Its a shame really, as besides the bedroom, the hotel corridors, reception, spa are beautifully designed and well maintained and the staff are very friendly and accomodating. Would stay here again, if the bedrooms were refurbished with more amenities in them amd a modern bathroom.