Alexander County Vacations & Trips from $452

The hotel was clean. It is an older facility and as clean as possible. The breakfast area is small and dated. The pool was featured on the website but there was no mention that it wasn't currently open. The pool area, visible from the breakfast area revealed an empty pool and an unkept pool area. The bathroom faucet was very loose. I reported that and a work order was entered. There were no sugar free condiment options for the breakfast (and I did ask). Diabetics, be aware and bring your own. I have stayed at other Hilton facilities where sugar free syrup, etc, was available. I was charged 110.97 for my security deposit for 2 nights and refunded 100.00. I called and the extra was for 2 nights parking. That wasn't mentioned anywhere. What am I supposed to do? Walk in on foot? Overall, an acceptable stay, but not what I would expect from a Hilton facility.

I am a comeback customer. Everything is fine. But the bed too hight

Our room was an end disability room. It needs some thorough cleaning, caulking & painting. The drain was slow in the bathtub. I forgot to call maintenance to get it fixed.

Clean room, staff was very friendly

I had an early flight so I was not able to stay for breakfast. The room was clean and welcoming. I was DISAPPOINTED in the shuttle service as it only accommodates 9-5 travel. As I had an early 7 AM flight I had to find alternative travel to Concord Regional airport. I was fortunate that other early morning travelers were kind to offer me a ride. The shuttle service was the reason I chose to stay at this hotel and was NOT HAPPY with the resulting situation.