okay for what we paid
Posted Oct 25, 2015 on Ebookers
We got a very good deal for a week in October and the hotel really wasnt worth more than what we paid for. On check-in, there was only 1 staff member who left us standing there for 20mins waiting to check into our room. The first room we were shown had 1 completely mouldy wall so we took all our luggage back to the main reception area to get a new room. Taking again all our luggage to the second room, it turned out this room wasn't cleaned or made. Again, down the steps with all our suitcases, hungry and tired and very annoyed at that stage, we were given another room and did the same spiel yet again. Besides from the very drainy smell in the bathroom, the room was okay so we decided to settle in. For a 4 star hotel, the rooms are very very basic, the bathroom wasnt even stocked with soap or showel gel and the cobwebs havent been removed in quite some time. An overall very disappointing start to our holidays.
The onsite restaurant didnt help matters either, with staff who are so set in their ways that they couldnt cope with us not having made a reservation for the restaurant albeit only 10 out of 150 tables were taken as not very many guests stayed in the hotel. The menu didnt have any prices displayed, we asked twice for the wine list, our waiter was condescending and the whole thing just soulless. We quickly decided to not eat there again.
The facilities on the premises are very good though. There are two tennis courts and they rent out decent rackets and balls. You can also rent a canoe or cayak for free for 30mins (10Euro after that) and mountain bikes for 10Euro per day. Other than that there's the pool (freezing cold water) and the sea (warmer than the pool).
There is a bar that closes at midnight which sells coffee, wine, cocktails (Irish prices) and the leftover cake and croissants from the breakfast buffet. They also do sandwiches but we didnt try them.
The breakfast buffet was very good. Fresh fruit, yogurts, juices, eggs, cold meats and cheese, breadrolls and cakes...there was something for everyone. The bar staff would make cappuccinos and espressos on order but often it was impossible to get the staff's attention to actually order something. I wonder how they cope during high season. What really quickly got the staff's attention very quickly, is anyone trying to sit where ever they wanted. That they really didnt like. The first day I asked whether I can sit anywhere but after I chose my table and was asked to move somewhere else. This I witnessed happening every morning with several families to the extent that it almost amused me and I toyed with idea to sit on the 'forbidden table' on purpose.