搜索阿尔马斯的木舍

“Clean and beautiful grounds, but the customer service is lacking!”

“Zunächst das Positive: sehr schöner Garten, reichhaltiges Frühstück, Comfortzimmer gut mit angenehmen Betten. ABER: wir haben nachweislich ein Comfortzimmer (22m2, Terrasse) zu einem Sonderpreis gebucht (not refundable) Dass die Unterkunft 15€ weniger von Expedia bekommen hat, als wir bezahlt haben, ist nicht unser Problem. Jedenfalls weigerte sich der Patron uns das gebuchte Zimmer zu geben. Er wollte uns in eine 14m2 Kammer „abschieben“. Oder wir sollen das Hotel am besten verlassen. Nach……

“Hotel was good. Walking distance from everything in the city. The staff is helpful. The Wi-Fi is OK but for the money and cleanliness this is the best option in the city.”

“Prijs, ligging, comfort; erg goed. Eén ding zou echt opgelost moeten worden: de niet goed sluitende en heel erg krakende toiletdeur; de scharnieren moeten met een oliespuitje behandeld worden.”

“I arrived early in the evening and all the lights were off. Door was locked. No reception. My kind taxi driver called the hotel and after 5 minutes a young man appeared. He didn't speak any English at all. He was kind and took me to my room. He was about to leave me to myself, when I asked if I shouldn't officially check-in or sign something. He then took me to his boss who was in another room. He didn't speak English either but he spoke some French. He was also kind and helpful and helped me……