“What an amazing place, Mpongo Premier Game Reserve is the best. The Manager Pieter made sure that our stay is pleasant. From Reception the welcoming was excellent. Johannes the Ranger gave us tutorials about the Game Reserve thank you very much. The food was wonderful Breakfast was exquisite ”
“Check in was nice and quick.The staff not so friendly but very professional. They could use some customer service training and smile a bit.
I had a really great room with the view of the pool and the ocean and the garden is beautifully maintained.
They skimp on amenities.. no lotion no shampoo/conditioner. I had to ask for more milk, coffee and sugar. They have a minibar in the room but no water in it (rolling my eyes)
Breakfast is not the nicest in terms of variety. They only have decaf of……
“Chaotic. Internet down. Freezing room with no blankets or heater. No staff in bar while waiting for keys to be found. A shame as it’s a lovely place with a lot of potential”
“Vernon, the host was very friendly and helpful. Property accessible and close to shops. Property and surroundings were very quiet and peaceful despite being close to freeway. The casino close by was a nice touch for added entertainment.
Will recommend and certainly stay here again.”
