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Overview of Eurostars Andorra

Photo gallery

48-inch LCD TV with cable/satellite channels
48-inch LCD TV with cable/satellite channels
Sauna

Eurostars Andorra

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPyrenees Andorra Shopping Centre1 min walk
    Popular LocationPlaca del Poble4 min walk
    Popular LocationCasa de la Vall5 min walk
    AirportAndorra la Vella (ALV-Andorra la Vella Heliport)3 min drive

Choose dates to view prices

  • Deluxe Double Room

    4.6/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Suite

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Deluxe Room (2 adults and 1 child)

    3.6/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Junior Suite (3 adults)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Twin Bed and 1 Twin Sofa Bed
    More details
  • Deluxe Room (3 people)

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds and 1 Double Sofa Bed
    More details
  • Deluxe Room (2 adults and 2 children)

    4.7/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More details

About this area

Andorra la Vella

Located in Andorra la Vella's Avenida Meritxell neighborhood, Eurostars Andorra is in the city center. Naturlandia is a popular area attraction and if an activity is on the agenda, Caldea Spa and Soldeu Ski Resort are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Devk-Arena or Palau de Gel. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
Popular Location

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk
  • Placa del Poble - 4 min walk
  • Casa de la Vall - 5 min walk
  • Saint Andrew Church - 7 min walk
  • Perfume Museum - 13 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • AirportBarcelona El Prat Airport (BCN) - 150 min drive

Restaurants

  • Restaurant Versailles — 3 min walk
  • Frankfurt Cerni — 3 min walk
  • La Adelita — 3 min walk
  • L'Alternativa — 3 min walk
  • L'arrosseria — 4 min walk
View in a map

About this property

Eurostars Andorra

Luxury Andorra la Vella hotel in Avenida Meritxell, near Caldea Spa
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room. All 66 soundproofed rooms feature free WiFi and minibars. Thoughtful touches include pillow menus and slippers, and guests will also find sitting areas and LCD TVs.
Eurostars Andorra offers 66 accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 9 for children (approximately)
  • Self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Can I cancel my reservation for free at Eurostars Andorra and receive a full refund?
Yes, Eurostars Andorra offers free cancellation on select room rates, because flexibility matters! Please refer to Eurostars Andorra cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Eurostars Andorra?
As of Feb 27, 2021, prices found for a 1-night stay for 2 adults at Eurostars Andorra on Mar 14, 2021 start from $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Eurostars Andorra pet-friendly?
No, pets are not allowed at this property.
How much is parking at Eurostars Andorra?
Self parking is available for EUR 20 per night. Limited spots are available.
What time is check-in at Eurostars Andorra?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Eurostars Andorra?
Check-out is at noon.
Where is Eurostars Andorra located?
Located in Avenida Meritxell, this luxury hotel is within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Placa del Poble and Casa de la Vall are also within 5 minutes.
4.3
Excellent
Rating 5 - Excellent. 219 out of 454 reviews
5 - Excellent 48%
Rating 4 - Good. 177 out of 454 reviews
4 - Good 39%
Rating 3 - Okay. 34 out of 454 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 454 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 454 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
UnderstatedLuxury
One of my favourite hotels in the world!
Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Room comfort
Some pluses, but in general, disappointing
In general, disappointing. Pluses: very central location, good breakfast, separate rooms for parents/kid. Minuses: definitely, not 5 stars (3-4); housekeeping promised to bring iron desk, but forgot, air conditioner is loud, noise from pipes in the wall during the night. We stayed for one night, and next day moved to another hotel.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Great stay and well managed through this Covid times. Nice spacious room with king bed (very comfortable), staff are really nice and helpful. The location is very central and accessible to all main shopping streets, attractions, Caldea and by car. Parking was tight opposite the hotel at €15 per night. Highly recommended.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good location and excellent hotel
Stayed 1 night in Dec 2019

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