Andros Barrier Reef Tours

Staff good and friendly. It’s just located too far from the airport. That’s all

The staff were welcoming, professional, and very attentive. The hotel/resort lobby was beautiful but the rooms a somewhat outdated and could use an update. Food was decent. Views were beautiful. Entertainment was provided nightly. There is a hotel shuttle but it’s not available to guest who book 3rd party which I find insulting as it should be available to all guest regardless to how your accommodation were booked as you’re still a guest.

All rooms even club member rooms are outdated and in poor condition. Dirty shower, chipped paint, pealing ceilings. Rooms aren't cleaned thoroughly. House keeping is a joke at this property. Our sink and counter top wasn't cleaned a single time. And we stayed for 7 days. Even after requesting our room be swept due to sand tracking in the room. It was only swept once. Customer service at this property is also poor. Some bar and wait staff employees were rude and acted like they didn't want to be there. I travel out the country three times a year. And I would never return here. Nor would I recommend this property to anyone else. I do appreciate Daniel, Keva, Jaleesa, Mercedes and the two supervisors at Viva Cafe. These employees were a nice. And gave exceptional customer service.