Andros Town Vacations from $1,006

We had a rocky start at Grand Hyatt Baha Mar, but it turned into a truly unforgettable stay. When we first arrived, the room we were given was dusty and clearly hadn’t been properly cleaned, we even found old receipts and an expired sandwich in the fridge of the second room we were moved to. It was disappointing and not what we expected from a 5-star resort, especially considering how much we paid. Thankfully, Erin at the front desk completely saved our experience. While other staff seemed dismissive and unhelpful, Erin went above and beyond to make things right. She listened to us with care, took our concerns seriously, and upgraded us to a suite in the hotel. The suite was stunning; much cleaner, spacious, and exactly the kind of luxury we were hoping for. We also did the paint & sip experience on the resort, which was a surprise highlight. The woman hosting it (we wish we remembered her name!) was so kind, warm, and made the whole evening special. Despite the rough beginning, we left feeling relaxed and grateful, thanks to Erin and a few standout experiences that made all the difference. With a little more consistency in service, this hotel could easily be a 5-star experience throughout. Would we come back? Yes, but only if Erin is working 😄

The staff, service and food are amazing but the building is outdated. There mold in and around my room probably from the humidity. There was some type of construction happening on the building next door that was loud in the morning and ugly to look at from the balconies (which are super tiny, barely room for 2 people to sit). The people on the beach soliciting activities and selling stuff are always annoying for vacationers. They should only be allowed to disturb guests during certain times but multiple times while relaxing on the beach is a nuisance.

Property was beautiful with amazing beach. Service was next level here!

Fred and his staff are super!

Staff very pleasant but place slightly run down