阿尔劳达旅游套票 | 阿尔劳达机票+酒店优惠低至 4 折

Poor air conditioning refrigerator very dirty WiFi horrible staff were professional

It had been an amazing stay at Tilal Jabal al Kaaba. At check-in we're given room # 1805, and we're so tired of our long journey from New York, couldn't assess the condition of the room at the beginning. That room appeared very dirty. We met housekeeping supervisor Ms. Sumayya at the lobby and discussed about the room. She took our concern very seriously and immediately provided us with a much better and cleaner room. Special thanks to Ms. Sumayya for being so prompt to resolve our issue. Hotel shuttle to the masjid was a great help for us. Housekeeping staff Mosharof did an excellent job every day. We will always remember Mr. Abdul Majeed who always entertained us with big smiles and refreshing hibiscus tea. We will inshallah come back to Tilal next Ramadan and will recommend this hotel to my friends and family.

All was really very good rum service amazing people nice and helpful