阿灵顿旅游套票 | 阿灵顿机票+酒店优惠低至 4 折

The room were clean and the property also. NOMA tends to be a party place, especially on weekends. So a little noisy in the hallways late at night and parking can be difficult. AC in our room was a little noisy.

I’m very disappointed with our stay. We’ve stayed here many times over the years and have never had a negative experience, which makes this visit especially disappointing. I’m not sure if it’s related to the ResortPass guests, but people were arriving as early as 8:00 a.m., placing towels on lounge chairs, and then leaving for hours without ever using the pool. As a result, there were virtually no chairs available for guests who were actually at the pool. To make matters worse, this morning there were four empty lounge chairs available, but a security staff member at the pool rudely told me they were reserved for the owners. Watching chairs sit empty while paying guests had nowhere to sit was incredibly frustrating, and the interaction itself was unprofessional. The service was also far below what we’ve come to expect. We waited more than 45 minutes for our food, only for the order to be incorrect when it finally arrived. In addition, our room was never cleaned overnight. We had originally planned to extend our stay. We came with family and booked connecting rooms, but the experience was so disappointing that our family member decided to leave early, and we no longer felt comfortable extending our visit. This experience was completely unlike the level of service we’ve always received here. We have always enjoyed staying here, which is why this visit was so disappointing. I hope management takes these concerns seriously, as this experience has made us reconsider returning

Highly recommend. Clean and awesome staff!!

I have stayed at the Nyack Hotel before and had a good experience, which is why this last stay was so disappointing. After driving four hours from Boston, I arrived around 12:15 a.m. and was exhausted. There was a large wedding party at the hotel, and when I went to check in there were only about three groups ahead of me. Unfortunately, there was only one front desk agent working. Each group seemed to take an extremely long time because there were lengthy conversations, multiple payment transactions, and different room decisions being made at the desk. What should have been a quick check-in ended up taking over 40 minutes. When I finally received my room keys, they didn't work, so I had to go back downstairs and wait again to have them reprogrammed. The hallway leading to the room had a strong musty odor that lasted throughout my stay. The carpet smelled like it needed a deep cleaning or replacement, and it really affected the overall experience. I won breakfast for me and my guest, which was a nice perk and the food was enjoyable. However, the service was frustrating. The attendant stepped away for about 20 minutes while several guests, including myself, stood there waiting just to place an order. I know this hotel is capable of providing a much better experience because I've stayed here before and enjoyed it. I hope management addresses the staffing issues and refreshes the hallways, because with a few improvements this could once again be a great place to stay.

酒店设施不错，大堂有点局促，位置临近餐饮和购物区，很方便