Close to I-95
Posted Aug 31, 2016
The room was fine. Nice water pressure. Comfortable beds & pillows. Everything clean and adequate. Typical visitor's laundry room w/going rate of 1.75 per machine. Customer service at front desk lacking cheer and competence. The second day we come back to the room in afternoon and the key cards didn't work. The girl at the desk asked how many nights we were staying. I thought it odd since we were booked for three nights. She then basically told me it was my fault and not to place the cards near credit cards or cell phones. I had kept one card by itself in a pocket but didn't say anything. Went to breakfast first morning, saw typical bagels, cereal, toast, apples, cream cheese, etc. Saw no tables to sit at and eat so went back to room. Took son later for breakfast and there was a dining room open with eggs, bacon, etc. The woman at the desk never thought to tell us they would be serving more. The last morning we went later to breakfast for the eggs, et al. The dining room was open but just the continental breakfast stuff. The morning we checked out, the woman at the desk had a problem. She said whoever checked us in only checked us in for one night. Turns out it was this same woman and that's why our cards stopped working. They love to place blame on others. When you point your finger at someone else, there are three others pointing right back at you.