We booked what we thought would be the biggest vacation we have ever been able to afford, to meet up with family we don't get to see often. We drove 16 hours to stay here. Upon arrival, we discovered the elevator was out of service. This is a four story home. We had a family member with a strained Achilles tendon, and a couple of little kids with us. This was unacceptable. Then we discovered the horrible smell in the kitchen was due to someone loading a dishwasher with dirty dishes and not running the thing. It was half-full of moldy dishes and stagnant moldy water in the bottom. The downstairs was 80 degrees with the A/C running until the day before we left, When they finally sent a service truck out there. This did make it very humid in part of the house. It was way too hot to use the media room, which was a big reason we rented this unit - for the kids to have movies. The wi-fi did not work the entire time we were there, despite repeated attempts and troubleshooting. The wi-fi not working made the Televisions not connect. Almost all of the TV remotes needed batteries! One of the washing machines did not clean clothing, and one of the dryers had a horrible sound when you turned it on. We liked the house, it had great views, cool location, just a bit overpriced for all of the important things that did not work!