“Das Bad war schimmelig und ekelhaft, die Klobrille, der Duschkopf und Spülkasten defekt, im Schrank war kein einziger Kleiderbügel, das „Nichtraucherzimmer“ hat extrem nach Rauch gestunken, ebenso die Bettwäsche, es gab kein Frühstück, morgens war überhaupt kein Personal da.”
“Unfortunately, our stay was far below expectations, especially considering our reservation was for four people.
Upon arrival, the suite had only been prepared for three guests, with no bedsheets or pillows for the fourth person. There were no bottled waters either; instead, we found a glass container filled with water with no information about its source. Tea and coffee supplies were also missing. Reception told us this was “the owner’s instruction,” and only after we threatened to leave were……