Bairoa Vacations from $508

I booked this place thinking it was in the heart of Old San Juan based on reviews about the “great location,” but it actually wasn’t close to much — about a 20-minute walk to the main attractions. The front desk is technically available 24/7, but only through a messaging system, and someone comes over if there’s an issue. They do respond quickly. One girl that came over at one point was not friendly whatsoever as if I was inconveniencing her: That setup made me feel a bit uneasy since there’s no on-site security, and the building felt empty even though other guests were staying there. Entry is by keypad into an empty lobby. The elevator didn’t work, and the next day we didn’t have hot water (though it was eventually fixed, the water pressure stayed low). The shower had a modern design with only half a wall and no door, which caused the bathroom floor to flood. On the positive side, the king bed room was spacious. However, overall, I wouldn’t recommend this place if you’re looking to really experience Old San Juan.

The staff was amazing

The property is centrally located

It was okay. For the price you pay it works out. There are some problems though. Staff was slow to respond over text. Was called a few times to open the door for guests as the keypad wasn’t working. Eventually keypad was replaced but wasn’t informed about the new code so was locked out until they responded. The area is alright and has some good restaurants to eat at. Definitely better options but still is okay for the price.

Good and convenient area. Front desk 24 hours