Balan Vacations from $865

The hotel staff were friendly and helpful. The breakfast was delicious. We had easy walking access to Lyon sights, restaurants, shopping, and transportation.

Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay!

Excellent customer service nice & clean, great buffet breakfast included.

The red hotel!, The carpets, walls and furniture are red, so it feels dated. No real lounge or outdoor space, just an internal bar. The staff and location were excellent. Also, the breakfast was very good

Location was great for those that are comfortable walking around town. The apartment was spacious and a great base for us in Avignon. There are many dining and market options nearby. Hosts were great and easy to contact if needed. The only thing to be aware of is that parking in the area is quite difficult (for much of old Avignon). When being dropped off by taxi we walked about 5 minutes to save a very slow drive in the city.