Baldwin Vacations from $769

Staff was very accommodating about early check in, as our plane landed before noon on the day of check in.

New hotel in Toronto entertainment district. Conveniently located to lots of restaurants, entertainment venues and subway. Good breakfast buffet at the property. Room was comfortable and kept clean and staff friendly. There were a few issues (that might be associated with a new property). We had to mightily yank the room door shut to get the door to lock, for example (which was surprising for a brand new hotel). Also, the elevators didn’t seem to have sufficient capacity for their busiest time of day (9 am). The TV remote was difficult to use. It was little details like these that caused me to rate it as good rather than excellent.

Everything was amazing

Great location, excellent restaurant and helpful staff

I would not recommend this hotel, especially if you are booking through Expedia. We booked through Expedia, and it felt like we were not given the same attention as other guests. We had to wait until 4:00 PM just to receive our room keys, while Holiday Inn members appeared to be given rooms first. There were several other disappointing issues: * The Wi-Fi was very poor and unreliable. * There was an unpleasant smell in the hotel/room. * The room had no proper view, and the windows offered almost no visibility. * There was no swimming pool. * The breakfast was very expensive. * Overall, the hotel felt overpriced for the facilities and service provided. * Most surprisingly, the bathroom door did not even have a lock, which is a basic privacy requirement. Considering the price, I expected much better service, facilities, cleanliness, and attention to guests. Unfortunately, the overall experience was disappointing and not worth the money.