Is Pet Friendly! 'Sugar Ski Hideout' pet-friendly?

Yes, this property allows dogs (limit 1 total).

Where is Pet Friendly! 'Sugar Ski Hideout' located?

Located in the heart of Banner Elk, this vacation home is 0.5 mi (0.8 km) from Sugar Mountain Resort and within 3 mi (5 km) of Sugar Creek Gem Mine and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 mi (5 km).

Pet Friendly! 'Sugar Ski Hideout' Reviews, Deals & Photos 2025

10/10 Excellent

Andy A.

Feb 9, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Spot!

Awesome place to stay with friends and chill out and recover from hitting the slopes!

Stayed 2 nights in Feb 2025

10/10 Excellent

Brian P.

Feb 26, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay.

The house is perfect for a family. The living space is huge w plenty seating for everyone and it’s very comfortable. Huge tv w all the apps. The hot tub was great and the huge deer in the morning right out the window was an added bonus. Highly recommend.

Stayed 3 nights in Feb 2025

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10/10 Excellent

Megan N.

Feb 18, 2025

Ski getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great weekend ski trip

10/10 Excellent

Toniko W.

Dec 31, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Xmas ski trip

Had a lovely Christmas at the property. Beds we comfy and the huge sofa in the living room accommodated the whole family. Kitchen has all the equipment you need to cook a Christmas dinner. Very close to Sugar Mountain ski resort (a few mins drive). The hot tub was perfect to relax in at the end of a day’s skiing. We will be back.

Stayed 6 nights in Dec 2024

8/10 Good

Stacy N.

Feb 6, 2025

Liked: Communication, location, listing accuracy

Disliked: Check-in

Excellent Location

Great location to slopes. However, no trash receptacles to put trash in outside. There were bags of trash left from the previous guests in the bathroom and bedroom with nasty stinky diapers, which we had to take their trash and ours, drive to the nearest community dumpster and unload it, and of course the gate is locked on Sundays.

Stayed 3 nights in Jan 2025

8/10 Good

Christina T.

Mar 19, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Comfortable and Spacious.

We enjoyed our stay at the Sugar Shack. Previous renters had messed with the smoke alarms but the rental company fixed it the next day. It was a quick drive to Sugar mountain parking. We mostly stayed upstairs which was peaceful and offered good views of the area. We also spent a lot of time in the hot tub and the patio. We did struggle to figure out where to put trash and we tried to drive it to the address listed but they were closed on our check out day, which was a Sunday. All together we had a great trip and would stay again.

Stayed 3 nights in Mar 2025

10/10 Excellent

Gavin H.

Jan 15, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Short getaway

The property was exactly as listed. It was very clean and well kept I would definitely stay here again. It is super close to the ski slopes which is always amazing!

Stayed 2 nights in Jan 2024

8/10 Good

Tim C.

Nov 9, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice place

This home really has that mountain feel. We loved the wooded neighborhood and rolling hills. Definitely recommend!

Stayed 2 nights in Nov 2023

10/10 Excellent

Gina C., Ocala Florida

Mar 25, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice steep mountain

We had to cut our vacation short for unfortunately reasons but the rental was nice. It was very clean for a house that allows dogs. It didn’t smell. We enjoyed the one night we did stay. It was warm and cozy.

Stayed 3 nights in Feb 2024

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10/10 Excellent

Steven & Sally H., Knightdale, North Carolina

Feb 6, 2024

Clean and spacious

Stayed 2 nights in Jan 2024

2/10 Terrible

Brian H.

Mar 1, 2025

Liked: Cleanliness, check-in, location

Disliked: Listing accuracy

Property Title is Misleading

The property title says the property is “pet friendly”, however this is a straight lie as the property does not allow for pets. Brought a pet assuming the listing was correct and they charged my credit card without notice, asking, or consent after we had checked out for bringing a pet. No pet fee was included on the upfront bill. Property was similar to the pictures but would stay away from this rental company.

Stayed 2 nights in Feb 2025

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8/10 Good

A guest from N/A, CO

Oct 7, 2022

Nice place to stay

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very clean. I thought the rental agreement that I had to sign, after I paid was over the top.

This review comes from a trusted partner site and has not been verified.

8/10 Good

Faith C.

Mar 1, 2024

Sugar Ski Hideout February Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is my friends and I's second stay with RRR and it was great again! We LOVED this rental space (perfect for the 5 of us)! It was clean when we arrived, super spacious yet not too big, and the kitchen/dining area was the perfect size. The only downside was that we could not use the hot tub due to the hose being too short/the spout being far away but the rental stands on its own without it. The porch was great and if it hadn't rained we would have gotten a lot of use out of it. The driveway was perfect for two cars (a C-RV and a Sedan) and the drive up was smooth and easy. The drive down to sugar mountain was quick as well (less than 5 minutes).

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10/10 Excellent

Jim H.

Feb 26, 2020

Snow

Stayed 2 nights in Feb 2020

6/10 Okay

Robert R.

Aug 13, 2023

Liked: Check-in, communication, location, listing accuracy

Disliked: Cleanliness

Need to be cleaned up but great location and is fully equipped.

The unit had a great location but needs some cleaning. The exterior deck had a lot of debris like twigs and the furniture was not clean enough to sit on. The interior had a lot of dead bugs by the windows and doors, a not-so-fresh odor, and had a lot of dust around the baseboards. There was nowhere to put the trash. It is in need of a bear box outside the unit for trash. The unit did have everything you need for a stay though. Fully equipped. The drive is extremely steep. I recommend a high-profile vehicle in the summer months at the very least. My 4wd Highlander was losing traction during wet conditions.

Stayed 3 nights in Jul 2023

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4/10 Poor

Jenn G.

Jan 18, 2024

Don’t pick for the whirlpool anyway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The reason we chose this place? The whirlpool. Guess what? ItDidn’t work. The second day they sent maintenance out to say “yep, it’s not working” though they said at checkin it had been serviced the day of our arrival. Only solution? Have a whirlpool service person come out. That did not happen. So they refunded the nominal (compared to cost) whirlpool fee. Although the people at the rental co were polite, more could have been done for this major disappointment. Other quibbles? It is up a steep hill and we had to shovel to get upIt on arrival. Not enough blankets. They say there is a shuttle to resort but the stop is a long walk in ski boots.

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10/10 Excellent

Jan 17, 2025

Beautiful Nature Lovers retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I have been vacationing at Sugar Mountain for many years and have stayed at several different cabins. This was our first time at this Timber Ridge address but it will not be our last. It is very comfortable with all the amenities you have at home. 2 bedrooms are on the first floor sharing a full bathroom and the kitchen, living and master bedroom is on the second floor with a wrap around balcony. A huge extremely comfortable leather couch perfect for taking afternoon naps and all the cable and WiFi you need. The driveway is pretty steep so I recommend an all wheel drive/ 4x4 vehicle for stays during the snowy months. The driway was a little icy when we stayed but with a simple phone call they sent someone to plow and spread salt to resolve the issue. Super dark at night, there was a few flood lights that were out but it didn't really affect us and I'm sure if I had reported it they would have taken care of it right away. If I had to say one thing I didn't like about the place was the tiny master shower. I'm 6'1" 250lbs and it was very "cozy" to say the least but again, not really anything we couldn't deal with. P.S. During the winter months, DO NOT shower one right after another, limit showers to 10 minutes and do NOT run the washing machine or dishwasher until everyone has showered! Just like with any house the hot water heater can only do so much and the cold water up here is cold, not like the cold water in Miami.

10/10 Excellent

natalie C.

Feb 15, 2025

Liked: Communication, location, listing accuracy

Stayed 7 nights in Jan 2025

10/10 Excellent

Chandler B.

Feb 3, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stayed 3 nights in Jan 2025

4/10 Poor

Gretchen P.

Jan 21, 2025

Liked: Check-in

Disliked: Location, listing accuracy

No access due to driveway

2 four wheel drives could not get up drive way! Seniors had to be pulled up!

Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen W.

Sep 7, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice stay on sugar mountain

We are repeat guests at this house. House is comfortable and the kitchen is completely stocked with dishes, cookware and utensils. It’s convenient to tennis and golf, and short drive to banner elk. We will be back next year!

Stayed 4 nights in Aug 2023

10/10 Excellent

Celia T.

Jul 16, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Visit with daughter

Wonderful experience! Excellent location.

Stayed 2 nights in Jul 2023

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Joel L.

Feb 24, 2023

Ski trip ‘23

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect for us - 2 adults, one 3rd grader, and 5 teenagers. Layout was perfect for the family upstairs with the high schoolers downstairs.

Stayed 3 nights in Feb 2023

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4/10 Poor

Brett S.

Jan 17, 2023

Disappointed to say the least!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My wife and I go to sugar mountain every year for my birthday which resides in January. Three of the main features that we look for and filtered through VRBO were: hot tub, pet friendly, and ski and ski out. Those three were the only requirements that we were looking for, and of the utmost importance. So my VRBO search landed us on the sugar shack. The price I thought was fair, so we booked it. Upon arrival on Monday January 9th, the first thing we did after unloading the car was head straight for the hot tub after a long ride to North Carolina. We noticed that the water was 49° in the hot tub. So I turned on the Jets and the heater and after a couple hours notice the water was not any warmer. I called the after hours maintenance line to discuss the issue and the young lady said she sent an email a week ago letting me know that the water did not work on the hot tub. I checked my email and she actually sent two days prior to our arrival, not 7 days. I explained to her that I was highly dissatisfied and she basically acted like it was a "tough luck" type of situation. Two days prior to our arrival there was no way we could have done anything about it regardless. Mind you my wife and I have worked again disappointed. So we then start checking the cleanliness of the house. We took multiple pictures of many areas that were not clean, blankets that had food stains on them, dried up spaghetti sauce or chili, the carpet in the master bedroom was disgusting with pet urine, shower head and master bathroom was full of mildew or mold. The ONLY shower upstairs. The heater on the back porch did not work, was not a ski in/ski out location or did not have designated walkthrough to slopes. I work in the construction industries and deal with the general consumer on a daily basis. The customer service that I received from the management company was subpar to say the least and ZERO effort in "Making the situation RIGHT for me the customer. I will attach pictures or send via email

Stayed 4 nights in Jan 2023

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10/10 Excellent

Tammy J.

Jan 7, 2023

Quick trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We planned a trip to Banner Elk with very short notice so could not find a boarder for our dog in advance. Our expectations for cleanliness and quality of furnishing were not very high going into a pet friendly short-rerm rental. We were pleasantly surprises. It was actually one of the cleanest units we have stayed in the area, and we have stayed in many. Only complaint, mattress in master bedroom is way past needing replaced.

Pet Friendly! 'Sugar Ski Hideout'

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