Basauri Vacations from $261

Missing a trash can in the room

Great location and relevantly still new.

Love the rain standing shower. No tub. Air conditioning was excellent. Tram station is few mins away going to Guggenheim or town centre. Supermarket Lidl was nearby & laundromat was abit of distance but walkable. Only drawback is housekeeping doesn’t replenish the toilet roll daily .. other than that was great ! Note other guests love to slam their doors making it hard to sleep in .. otherwise almost perfect ! Thanks

We have upgraded to the Level each time we have stayed at the Melia. While the facility was very nice the amenities were lacking. Very little food options other than salty snacks. All of the other Melia’s Level have offered much more from a food perspective. While the room upgrade was very nice the overall experience was lacking due to the Level amenities.

Avoid this hotel at all costs. We prepaid £750 for a three-night stay for my birthday weekend and were out of the room within 30 minutes. It was so rundown, tired, uncomfortable, and made us feel genuinely unsafe, so we immediately booked alternative accommodation rather than spend a single night there. The so-called “balcony” is misleading and bears little resemblance to what’s advertised. The photos create a completely false impression of the property, which is nowhere near worth the premium price they’re charging. To make matters worse, despite us not staying a single night, the hotel refused any form of refund or goodwill gesture. The location is the only positive, but that’s not enough to justify the price when there are far better hotels nearby for the same money. Save yourself the disappointment and book elsewhere.