Basse-Allaine Vacations from $864

The hotel is right next to Interlaken West station, so it’s very convenient for trains and buses. The staff were friendly and helpful. But the hotel doesn’t provide toothbrush, toothpaste, or slippers. The sink in my room drained slowly, and there was no tea kettle. Still, it’s a good place to stay in Interlaken and a pretty good deal overall.

Good property away from the masses. Good facilities but a pool would add. Staff friendly and helpful. Food good.

Pros: great location in Interlaken and the staff is friendly. Parking is great (does cost money). The best part is the stunning view we had on our balcony overlooking the river and the surrounding mountains. The rooms were clean and the maid service was good. Cons: the walls are very thin and I could hear the people above me stomping around until very late at night. Made it very hard to sleep. It’s an old hotel so nothing they can do. I eventually had to switch rooms in the hope the next people above me were quieter. The rooms are also very small and don’t have any touch of luxury. For the amount this hotel costs I was expecting better.

Nice Swiss style hotel, Very helpful staff

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.