Berkenbos Vacations from $692

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Very cool property. The rooms are cozy and elegant. The hotel is very centrally located, close to all the major tourist spots. Service is great.

The stay was pleasant, and the hotel, while simple, is well located and suited my needs. The breakfast was good. I believe the overall experience could be even better with an improvement in the quality of the bed linen, towels, and pillows.

First the good points…location was excellent; central and near to a metro station. Rooms were clean and bed comfortable. Breakfast decent. However, this place is more of a hostel than a hotel. No reception desk as such. The rooms are small and furnished with cheap and poorly fitted fixtures. ( one shelf was hanging off the wall and the headboard was missing). Little storage space. Only a badly fitted hanging rail placed directly above a coffee machine! Staff seemed inexperienced, and breakfast was a lottery to see which items were missing. Spoons one day, glasses the next, bowls the following. Same with food… getting items replaced was painfully slow! A lot of the crockery was chipped. Only used the room for shower, sleep and breakfast. So it suited our needs…just!