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Grand Hyatt Berlin

5.0 star property
Luxury spa hotel, a quick walk to Potsdamer Platz

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Grand Hyatt Berlin

Indoor pool
Exterior
Room, 1 King Bed, City View | View from room
Daily buffet breakfast (EUR 44 per person)
Sauna, spa tub, body treatments, aromatherapy, deep-tissue massages

Reviews

9.4

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Hot Tub
    Hot TubHot Tub
  • Pet friendly
    Pet friendlyPet friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Bar
    BarBar

Most relevant reviews

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10/10 Excellent

Kirsten
Jul 20, 2024
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About the neighborhood

Map
Marlene-Dietrich-Platz 2, Berlin, BE, 10785

What's nearby

  • Potsdamer Platz - 3 min walk
  • Brandenburg Gate - 13 min walk
  • Checkpoint Charlie - 17 min walk
  • Zoo Berlin - 8 min drive
  • Alexanderplatz - 11 min drive

Getting around

  • Potsdamer Platz Station - 5 min walk
  • Mendelssohn Bartholdy Park U-Bahn - 8 min walk
  • Berlin (BER-Brandenburg) - 43 min drive

Restaurants

  • ‪ALEX Berlin Sony Center - ‬6 min walk
  • ‪Grand Hyatt Berlin - ‬1 min walk
  • ‪Restaurant Lindenbräu - ‬4 min walk
  • ‪Vox - ‬1 min walk
  • ‪The Barn - ‬6 min walk

About this property

Grand Hyatt Berlin

Luxury hotel near Potsdamer Platz
Located close to Brandenburg Gate and Berlin TV Tower, Grand Hyatt Berlin provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body wrap, a facial, or a sports massage at Club Olympus Spa & Fitness, the onsite spa. Be sure to enjoy Asian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and meeting rooms
  • Smoke-free premises, luggage storage, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 342 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), Croatian, English, French, German, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 26 per day)
  • Valet parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 44 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 1838 Deli
  • Tizian Restaurant
  • Vox Restaurant
  • Vox Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,299 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 90 per night
Cribs (infant beds) are available for EUR 45.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 44 per person
  • Self parking fee: EUR 26 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per night
  • Rollaway bed fee: EUR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the pool from 10 AM-10 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Berlin Grand Hyatt
Grand Hyatt Berlin
Grand Hyatt Berlin Hotel
Hyatt Berlin Grand
Berlin Hyatt
Grand Hyatt Berlin Hotel Berlin
Hyatt Berlin
Grand Hyatt Berlin Hotel
Grand Hyatt Berlin Berlin
Grand Hyatt Berlin Hotel Berlin

Frequently asked questions

Does Grand Hyatt Berlin have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Berlin?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Berlin on Jul 29, 2024 start from $207.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Berlin pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hyatt Berlin?

Self parking is available for EUR 26 per day. Valet parking is available for EUR 5 per day.

What time is check-in at Grand Hyatt Berlin?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Berlin?

Check-out is at noon.

Where is Grand Hyatt Berlin located?

Located in Mitte, this luxury hotel is within a 15-minute walk of Potsdamer Platz and Brandenburg Gate. Berlin TV Tower and Alexanderplatz are also within 3 mi (5 km). Potsdamer Platz Station is only a 5-minute walk and Mendelssohn Bartholdy Park U-Bahn is 8 minutes.

Grand Hyatt Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 718 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 39 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I’ve stayed in. The location is great and the staff was very accommodating. The beds were the most comfortable we had our entire stay in Europe. Highly recommend!
Stayed 2 nights in Jun 2024

2/10 Terrible

Ece

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff service is very poor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nikola

Stayed 1 night in Jun 2024

10/10 Excellent

Lida

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very clean, service was excellent. Sraff were polite and helpful. Rooms were perfect size and very thoughtful designed. Shower was so nice and clean. Water was nice and strong. Location was excellent and walking distance to a lot of places including shopping. Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Hanjun

Stayed 4 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, so peaceful tranquil atmosphere, wonderful breakfast, especially fresh fruits, veggies, and plant-based options.
Stayed 2 nights in May 2024

8/10 Good

Jason, Aventura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with extensive breakfast…rooms were decently sized with huge bathroom.
Stayed 3 nights in May 2024

10/10 Excellent

Dennis, Cliffside Park

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Top
Stayed 3 nights in May 2024

10/10 Excellent

Azita

Stayed 4 nights in May 2024

8/10 Good

Stacey

Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Magali

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
All was very nice except the bathroom wasn’t clean on 1st day. Pool was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and the hotel was perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the middle of many shopping and restaurant options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Frederick (Rick)

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location
Stayed 5 nights in Mar 2024

4/10 Poor

Mike

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room and stay great as expected but service NO
The room and stay itself were excellent and as expected from the Hyatt. However customer service was, or i should say is as still ongoing, is shockingly terrible. Not only over charged but back and forth in around 10 emails with the team, asking crazy information they have such as room numbers, email address all that they have and actually included in earlier correspondence shared. Very annoying, very embarrassing for them
Stayed 2 nights in Mar 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with 2 restaurants and a nice pool on top floor. Very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Stayed 1 night in Mar 2024

10/10 Excellent

Kashif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay thanks to Amira and Panos at the front desk
Stayed 3 nights in Mar 2024

10/10 Excellent

John, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great attention to small details
Stayed 5 nights in Mar 2024