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4.4
Excellent
Rating 5 - Excellent. 596 out of 1151 reviews
5 - Excellent 52%
Rating 4 - Good. 469 out of 1151 reviews
4 - Good 41%
Rating 3 - Okay. 63 out of 1151 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 1151 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 1151 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

4/5 Good

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Excellent hotel, location, room, bath, toiletries- absolutely pleased with that. However, several pieces of dry biscuits were directly in the front of the sofa bed. I asked on daily house
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff, relaxed atmosphere and clean room with a comfy bed. I was easily able to book a late check out to suit my needs. Located well for exploring Berlin too. Will definitely be back!
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Upgrade to executive level not worth the money, due to Covid they are not allowed to serve food. The coffee machine was broken, with no expected fix date. The beds were not very comfortable...the location was excellent and the staff was very courteous.
Stayed 2 nights in Sep 2020