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The Ritz-Carlton, Berlin

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Indoor pool
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
32-inch flat-screen TV with satellite channels, iPod dock, pay movies

Overview of The Ritz-Carlton, Berlin

The Ritz-Carlton, Berlin

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Potsdamer Platz 3, Berlin, BE, 10785

Explore the area

  • Popular LocationPotsdamer Platz3 min walk
  • Popular LocationBrandenburg Gate10 min walk
  • Popular LocationCheckpoint Charlie15 min walk
  • AirportBerlin (BER-Brandenburg)33 min drive

Choose dates to view prices

About this area

Berlin

The Ritz-Carlton, Berlin is located in Mitte, a neighborhood in Berlin, and is in the city center and near a metro station. Potsdamer Platz and East Side Gallery are notable landmarks, and travelers looking to shop may want to visit Sony Center and Mall of Berlin. Looking to enjoy an event or a game while in town? See what's happening at Mercedes-Benz Arena or Trabrennbahn Mariendorf.
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Map

What's nearby

  • Deutsche Kinemathek Museum fur Film und Fernsehen - 3 min walk
  • Potsdamer Platz - 3 min walk
  • Sony Center - 4 min walk
  • Brandenburg Gate - 10 min walk
  • Checkpoint Charlie - 15 min walk

Getting around

  • Potsdamer Platz Station - 4 min walk
  • Potsdamer Place U-Bahn - 5 min walk
  • Berlin (BER-Brandenburg) - 33 min drive

Restaurants

  • POTS — 1 min walk
  • The Lounge — 1 min walk
  • Midtown Grill — 2 min walk
  • Corroboree — 2 min walk
  • Lindenbräu — 3 min walk

About this property

The Ritz-Carlton, Berlin

Luxury Berlin hotel in Mitte, near Potsdamer Platz
Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/café, and valet parking. All 303 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like sitting areas and coffee makers.
The Ritz-Carlton, Berlin offers 303 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2019.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 38 per day; includes in/out privileges)
  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 38 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Business center
  • Conference space (19375 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guestrooms - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

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5 star
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Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 45.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 38 per person (approximately)
  • Self parking fee: EUR 38 per day (in/out privileges)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Berlin Ritz Carlton
Ritz Carlton Berlin
Ritz Carlton Hotel Berlin
Ritz Carlton Berlin Hotel
Ritz-Carlton Berlin Hotel
Ritz-Carlton Berlin
The Ritz Carlton Berlin
The Ritz-Carlton, Berlin Hotel
The Ritz-Carlton, Berlin Berlin
The Ritz-Carlton, Berlin Hotel Berlin

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 760 out of 980 reviews
5 - Excellent 78%
Rating 4 - Good. 151 out of 980 reviews
4 - Good 15%
Rating 3 - Okay. 47 out of 980 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 980 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 980 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terry the doorman was an absolute delight. Front desk was incredible helpful finding a Covid testing center and the woman running the bar was amazing and I’m upset I forgot her name as she deserves a huge shout out. Fantastic hotel in the heart of Berlin.
Stayed 2 nights in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Perfect
Stayed 4 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for accommodation and business
Perfect place to stay and conduct business during the Berlinale
Stayed 5 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
A very well-run, comfortable and elegant hotel. Will happily return.
Stayed 1 night in Feb 2020