Betzdorf Vacations from $506

Friendly and helpful staff and clean well equipped room

Lovely hotel. Everything is clean and well maintained. The majority of the staff are friendly and approachable. A great selection for breakfast. A glass or cup in the room would have been a nice, useful extra. Maybe even a bottle of water. Visitors should be aware that the hotel is on many different levels. Stairs are everywhere.

Stayed here over New Year. The hotel is towards the edge of Cologne, very close to the chocolate museum, but walkable into the centre. Thought we had booked breakfast, but obviously hadn't; was given the option to purchase but at 25euros pp we decided against it! They do have a self service area with snacks and drinks which is convenient (although we used the garage shop next door instead as cheaper). The room was as expected with a mini fridge and tea/coffee facilities. The bed was very comfy and the curtains kept the light out well. We were checking out on NY Day and so check out was delayed until 1pm which was a nice touch.

Very nice staff and hreat location

Firstly, the staff are extremely hard working, and attentive. They are a credit to the hotel. Our room was a bit tired. Very odd that the light switches were situated behind your pillows, so we kept catching these in the night. Bathroom could do with a revamp. Grout all needs cleaning, sealant needs replacing. The limescale in the bottom of the toilet needs sorting out. I know this is beyond the hotel’s control, but the area is having a lot of construction work, and they started up at 6.30am every morning!!!