Big Hollow Trailhead Tours

The place was very understaffed, but all the staff was very excellent. They always accommodated any requests I made and overall it was a very nice stay worth the price.

This place is excellent for a real “glamping” experience, the owner (maybe manager) Zack was extremely friendly, helpful & and quick to respond if any questions came up or if we needed anything. We stayed in dome 4, it was close to other domes but you wouldn’t know by the way they place the sitting area/windows. The view was great. I only took a star off because it was a bit warm/humid and there isn’t air conditioning- I just didn’t notice so we weren’t prepared for it. It’s probably fine most of the time, and it was ok for sleeping as it gets cool at night. Also, you have to park a bit away from the domes, it’s not a very long walk, and they have golf carts to take you with your luggage, but when you have a lot of stuff it’s a little awkward, but again, it was fine. I enjoyed it, my husband grumbled a little, kids liked it. It was a very unique experience. The beds are comfortable, the blankets are so soft and cozy for around the fire, the daybed is large and also very comfortable. The decor is beautiful. They have s’mores at night at the main fire pit, but you can also have them at your own place at the provided seating area and gas fireplace. The views are amazing, the actual domes are amazing, the bathrooms are separate but close by and really very nice, private, super clean. Just like at home. I wish we could have stayed longer, we will definitely stop back sometime! Thank you!

The beds in most hotels I stay at are too soft and worn out. The Mark Spencer beds were just that; too soft for a 75 yo athlete. Normally, that would be a deal breaker for me, but I made it work cuz I had to. Otherwise, staff was very courteous, although I did sense a little stress going on amongst the staff and housekeeping within the first 24 hrs. Frozen and microwaved croissants do not constitute a breakfast and I realize space prep areas are an issue in an old/remodeled hotel. I think the dining/sitting areas could be better utilized around having a self-serve breakfast. All this said, the Mark Spencer Hotel is an excellent base from which to explore downtown Portland and the outlying neighborhoods.