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Quality Inn & Suites

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Indoor pool
Indoor pool
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
4609 Aerial Way, Big Stone Gap, VA, 24219

Explore the area

  • Popular LocationMiner's Park3 min drive
  • Popular LocationThe Trail of the Lonesome Pine Outdoor Drama3 min drive
  • Popular LocationCrooked Road Heritage Music Trail5 min drive
  • AirportWise, VA (LNP-Lonesome Pine)25 min drive

Choose dates to view prices

About this area

Big Stone Gap

Located in Big Stone Gap, Quality Inn & Suites is in the city center. The area's natural beauty can be seen at Miner's Park and High Knob, while The Trail of the Lonesome Pine Outdoor Drama and Southwest Virginia Museum are cultural highlights.
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Map

What's nearby

  • Miner's Park - 3 min drive
  • The Trail of the Lonesome Pine Outdoor Drama - 3 min drive
  • Crooked Road Heritage Music Trail - 5 min drive
  • Southwest Virginia Museum - 6 min drive
  • Devil's Bathtub - 40 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 68 min drive

Restaurants

  • McDonald's — 14 min walk
  • Pizza King — 3 min drive
  • Dairy Queen — 3 min drive
  • Pizza Plus — 3 min drive
  • Pizza Hut — 4 min drive

About this property

Quality Inn & Suites

Hotel in Big Stone Gap with free breakfast and restaurant
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. All 60 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs. Other amenities available to guests include coffee makers, hair dryers, and phones.
Quality Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3 PM - 7 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 170 out of 247 reviews
5 - Excellent 69%
Rating 4 - Good. 68 out of 247 reviews
4 - Good 28%
Rating 3 - Okay. 1 out of 247 reviews
3 - Okay 0%
Rating 2 - Poor. 5 out of 247 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 247 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy on off from US-23, there were a few places to eat at. The Huddle House was also right next door breakfast was hot and good with good coffee. Beds were comfortable, room was very clean and well maintained and a very save spot, only one issue, there were not many electrical plugs and no USB ports. Don't let those small issues keep you away, this is a great place to stop.
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gal that checked us in was remarkably nice, friendly and helpful. She was enthusiastic about the area in Big Stone Gap and offered positive suggestions. What a great employee to greet guests!!
Stayed 1 night in Jun 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021