A simple place to just put your head down. If you would like to buy anything or even get a bite, you would have to take a walk down to its much better situated and more established sister hotel. This could prove to be a challenge in bad weather. The staff are friendly and the rooms are relatively clean. However, there is a lot of things that need to be looked into such as the lizards in the room to the doors with see-through gaps between them and their door frames.
Comment from Hotel Management
Nov 25, 2016 by Public Relations Manager at Nirwana Gardens, Hotel Management
Dear SK, thank you for taking the time to tell us about your experience and I am sorry to know that the stay was not up to your expectation. As we have 5 different properties within our resort, each property provides a unique holiday experience and Nirwana Beach Club mostly caters to backpackers, budget traveler or watersports enthusiast due to it's location right beside the watersports centre.
We value each of our guest and we will look into your feedback. When your travels bring you back to Bintan, you may also consider Nirwana Resort Hotel or Mayang Sari Beach Resort for convenience.
On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and for sharing your thoughts. We hope to welcome you back again for yet another stay and we hope you give us the pleasure to host you all again in the near future at Nirwana Gardens.