Down Hall Hotel

Photo gallery for Down Hall Hotel

Primary image
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Down Hall Hotel

Down Hall Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

Explore the area

  • Popular LocationHatfield Forest Country Park11 min drive
  • Popular LocationPishiobury Park14 min drive
  • AirportLondon (STN-Stansted)15 min drive
  • Popular LocationThe Gibberd Garden16 min drive

Choose dates to view prices

About this area

Bishop's Stortford

Located in Bishop's Stortford, Down Hall Hotel is in a rural area and near the airport. Pishiobury Park and Southern Parkland Country Park reflect the area's natural beauty and area attractions include The Gibberd Garden and Old MacDonalds Farm. Lee Valley White Water Centre and Paradise Wildlife Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hatfield Forest Country Park - 11 min drive
  • Rhodes Arts Complex - 13 min drive
  • Pishiobury Park - 14 min drive
  • Bishop's Stortford Golf Club - 15 min drive
  • The Gibberd Garden - 16 min drive

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • The Chequers - 5 min drive
  • The Thatchers - 5 min drive
  • White Hart Inn - 6 min drive
  • The Duke's Head - 7 min drive
  • Star of India - 8 min drive

About this property

Down Hall Hotel

4-star hotel with full-service spa and health club
A full-service spa, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite.
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Grill Room

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (9591 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: GBP 19.50 per person (approximately)
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 426 out of 843 reviews
5 - Excellent 51%
Rating 4 - Good. 277 out of 843 reviews
4 - Good 33%
Rating 3 - Okay. 92 out of 843 reviews
3 - Okay 11%
Rating 2 - Poor. 36 out of 843 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 843 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness

1/5 Terrible

Traveled with group
Disliked: Staff & service, property conditions & facilities
We were her for a very special 60th Birthday. The dining staff were unhelpful and rude last night. there we re 9 of us and they would not sit us altogether we had to sit on 2 separate tables. The steak order had to go back as what not recorded correclty, we then waited 30 minutes for its return, by this time everyone else had finished their meal. The staff were rude, created an atmosphere and then went on to argue with us. We lft the dining room becuase of the rudeness. The issue is the night before, my meal was missed off of the orders completely and again all the family had finished their dinner and then mine turned up. An overall horrendous experience, that we would never go back to. STICK TO WARNERS FOLKS!!!
Stayed 2 nights in Aug 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
History and the grounds
Stayed 1 night in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, well maintained, lovely room. Breakfast was not brilliant. I think there were staffing problems. Eggs on toast came without toast, no extra marmalades/jams. Fruit selection small and not replenished. But overall our stay was very pleasant and enjoyable. We would go back.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the specific day we stayed, the bedroom on the top floor was way too hot. Needed fans on overnight, to get any sleep
Stayed 1 night in Jul 2022

3/5 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely room over priced. Couldn't use spa. ;(
Stayed 1 night in Jul 2022