We stayed at this hotel for our entire trip , paid over $3000 in CAD and so disappointed , I informed the front desk staff on 5 different occasions about the AC not working in our room , which wouldnt have mattered if we could of opened the window more then 3 inches , but our room was like a sauna , no one could sleep and with kids it didnt make for a great following day, when i told the staff they always said someone would come to fix but yet nothing was done, we had 2 , 12 year old girls and I wasnt offered the 1/2 breakfast and was told it was because they didnt "look" 12 , when i had their passports to prove their ages , and that shouldnt matter , I wa told i was being refunded the money back after I spoke with the gentleman running the breakfast but I didnt see any money come back.