Bitburg-Prüm District Vacations & Trips from $1,116

We booked two superior apartments, told to be modern and have a great view. They were also said to be on the first floor, according to their own website. When we arrived, we were assigned two completely different apartments. One on the ground floor, with a view of bushes and people passing by just outside the windows. And with really dirty carpets.. and the other one was on the third and topmost floor, hot as hell when we arrived, and with a good view if you opened the roof window and leaned out just in the right angle. Both were dirty and absolutely nothing like the pictures and descriptions online. We were really, really disappointed as we had looked forward to this stay. We also told the man in the reception that one of the curtains were missing in the downstairs apartment. He said he would come check it out, as people could walk by and look straight at the beds if they wanted to. But he never showed. So we had to cover it with a bedsheet. The only positives were good beds and an ok breakfast.

The room was very basic, but clean. Shower water pressure was great. The staff and morning breakfast were the most enjoyable.

Great place to stay - close to Darmstadt and even Frankfurt airport and free parking and wonderful hosts.

It was perfect

Slightly older hotel, dark woods used throughout. Room was generally ok. Fridge is available, ironing board available from reception, bed and pillow were comfortable. Staff at bar and restaurant were helpful, foot options were good. However! I was not impressed with house keeping. They appeared not to want to replace the free water bottle in the room if just a little is left in the bottom of previous one OR if you have your own bottle of water in the room. Very strange. The room (308) had slight damp smell potentially from previous water leak in bathroom area.