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“This was my first experience with VRBO and am very disappointed with my stay. Ironically the host attempted to blame me for my complaint by stating I have been the only guest who complained of the cigarette smoke smell. The person below me smoked and each time he would supposedly go outside to smoke, I could smell the smoke as if he was in the next room. Speaking of the next room, the spare (the room w/two beds) smelled like an ashtray. The host has five air fresheners in the home, which tells……

“The host was welcoming and helpful. The mobility ramp to the front door was a bonus as was the garage to park the car out of the snow. The heating worked well. Unfortunately the house was not very clean (very dusty). The hand rail on the stairs to the basement was falling off the wall. With a deep clean and some maintenance this property would be top notch.”

“Everything was very nice and as stated in the listing. ”

“Great stay. Would book again!!”

“Everything was great. Not a bad things but could use a new Mattress in the master bedroom.”

“The property manager took an hour to communicate back with me after being locked out and given the incorrect access code in the booking. The phone number listed was a business number not open on the weekends. The host made me feel like I was stupid and at the wrong property. This is the worst experience I have ever had using a vacation property rental host. ”