Casa Dann Carlton Hotel & Spa

Photo gallery for Casa Dann Carlton Hotel & Spa

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Indoor pool, open 9:00 AM to 6:00 PM, sun loungers
Indoor pool, open 9:00 AM to 6:00 PM, sun loungers
Indoor pool, open 9:00 AM to 6:00 PM, sun loungers
Family Suite, 2 Bedrooms | Premium bedding, down comforters, minibar, in-room safe

Overview of Casa Dann Carlton Hotel & Spa

VIP Access

Casa Dann Carlton Hotel & Spa

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle 93B N° 19-44, Bogotá, Distrito Capital, 110221

Explore the area

  • Popular Location93 Park12 min walk
  • Popular LocationAndino Commercial Center3 min drive
  • Popular LocationClinica del Country12 min drive
  • AirportBogota (BOG-El Dorado Intl.)39 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Bogotá

Casa Dann Carlton Hotel & Spa is located in Chico, a neighborhood in Bogotá, and is in the entertainment district. Hacienda Santa Barbara Mall and Catedral Primada de Colombia are local landmarks, and the area's natural beauty can be seen at 93 Park and Virrey Park. Salitre Mágico and Bogota Botanical Garden are also worth visiting.

What's nearby

  • 93 Park - 12 min walk
  • Andino Commercial Center - 3 min drive
  • Unicentro Bogotá - 5 min drive
  • Hacienda Santa Barbara Mall - 11 min drive
  • Clinica del Country - 12 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 39 min drive

Restaurants

  • Tremenda Sal y Dulce - 7 min walk
  • Sushigozen - 7 min walk
  • Chelarte - 7 min walk
  • Restaurante India Gourmet - 7 min walk
  • Azahar Café - 8 min walk

About this property

Casa Dann Carlton Hotel & Spa

Luxury Bogotá hotel in Chico, near 93 Park
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Casa Dann Carlton Hotel & Spa offers 327 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • La Trattoria
  • Mediterraneo

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (581 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Spa tub
The following facilities are closed on Sunday:
  • Fitness facility
  • Health club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 45 per vehicle
  • Airport shuttle fee per child: USD 0.00
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Casa Carlton
Casa Dann Carlton
Casa Dann Carlton Bogota
Casa Dann Carlton Hotel
Casa Dann Carlton Hotel Bogota
Hotel Casa Dann Carlton
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Hotel Bogotá
Casa Dann Carlton Hotel
Casa Dann Carlton Bogotá
Casa Dann Carlton
Bogotá Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel Spa
Hotel Casa Dann Carlton Hotel & Spa Bogotá
Hotel Casa Dann Carlton Hotel & Spa
Casa Dann Carlton Hotel Spa
Casa Dann Carlton & Spa Bogota
Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel & Spa Hotel Bogotá

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 680 out of 1001 reviews
5 - Excellent 68%
Rating 4 - Good. 239 out of 1001 reviews
4 - Good 24%
Rating 3 - Okay. 44 out of 1001 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 1001 reviews
2 - Poor 2%
Rating 1 - Terrible. 20 out of 1001 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the service was impeccable. The rooms were cleaned daily, and everyone was super pleasant, helpful, and always responded with promptness whenever I had a question. The amenities were also incredible, I highly recommend this hotel for the price it's amazing. The only bummers were that the top bar was closed, and the lobby bar closed so early at 10 pm. Thanks for a great stay, I'll definitely be back! The breakfast was amazing too! ✨💕
Stayed 9 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and excellent staff
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place I will stay my next trip to Bogota
Stayed 1 night in Jul 2022