COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Lancaster House

Photo gallery for Lancaster House

Lobby
Outdoor Spa Tub
Outdoor Spa Tub
Outdoor Spa Tub
Down comforters, pillowtop beds, minibar, in-room safe

Overview of Lancaster House

VIP Access

Lancaster House

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

Explore the area

  • Popular LocationUnicentro Bogotá10 min drive
  • Popular LocationLa Castellana National Theater10 min drive
  • Popular Location93 Park11 min drive
  • AirportBogota (BOG-El Dorado Intl.)40 min drive

Choose dates to view prices

About this area

Bogotá

Located in Bogotá, Lancaster House is in the business district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travelers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Commercial Center. Traveling with kids? Consider Bogota Botanical Garden, or check out an event or a game at Movistar Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • World Trade Center - 10 min drive
  • Unicentro Bogotá - 10 min drive
  • La Castellana National Theater - 10 min drive
  • 93 Park - 11 min drive
  • Virrey Park - 16 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 40 min drive

Restaurants

  • Gatsby — 1 min walk
  • Bistro 106 — 1 min walk
  • Dunkin' Donuts — 4 min walk
  • Seratta Gourmand Market — 5 min walk
  • Ceviche Fusión — 5 min walk

About this property

Lancaster House

Family-friendly Bogotá hotel in Navarra, near La Castellana National Theater
This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Additionally, a spa tub, a sauna, and a 24-hour business center are onsite. All 55 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Kitchens with stovetops and microwaves are standard, and guests will also find LCD TVs with satellite channels and MP3 docks.
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations offer separate living rooms. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 3 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Karaoke
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • DVD player
  • Highchair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (646 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - December 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 100-cm LCD TV
  • DVD player
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 35 per night
Dogs and cats welcome

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 3 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 427 out of 989 reviews
5 - Excellent 43%
Rating 4 - Good. 356 out of 989 reviews
4 - Good 36%
Rating 3 - Okay. 112 out of 989 reviews
3 - Okay 11%
Rating 2 - Poor. 44 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 50 out of 989 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel estuvo siempre atento en brindar un excelente servicio, habitaciones amplias, cómodas y limpias, el desayuno fue mi favorito es delicioso y con gran variedad a elegir, esta situado en una zona segura y cerca de varios lugares turísticos. Estaré de vuelta sin duda!
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble!!! Como en casa! Las suites son como pequeños apartamentos con todo el comfort de un hotel. Ya quiero volver a Bogotá para hospedarme allí de nuevo. Todo el staff súper amable!
Stayed 1 night in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and aware of Covid-19 cleansing. Great staff, ready to assist you and help you in every aspect.
Stayed 1 night in Jun 2021

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staff in reception was not helpful! The room was tooo cold You don’t know if the elevator is working or not The food was no testy and was cold when served
Stayed 2 nights in May 2021