Lancaster House

Photo gallery for Lancaster House

Primary image
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Down comforters, pillowtop beds, minibar, in-room safe

Overview of Lancaster House

VIP Access

Lancaster House

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

Explore the area

  • Popular LocationUnicentro Bogotá11 min drive
  • Popular Location93 Park13 min drive
  • Popular LocationLa Castellana National Theater13 min drive
  • AirportBogota (BOG-El Dorado Intl.)42 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Bogotá

Lancaster House is located in Usaquen, a neighborhood in Bogotá, and is in a shopping district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travelers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Commercial Center. Traveling with kids? Consider Salitre Mágico, or check out an event or a game at Movistar Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Unicentro Bogotá - 11 min drive
  • World Trade Center - 12 min drive
  • 93 Park - 13 min drive
  • La Castellana National Theater - 13 min drive
  • Virrey Park - 17 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 42 min drive

Restaurants

  • Ceviche Fusión - 5 min walk
  • Frisby - 7 min walk
  • La Briocherie - 9 min walk
  • Castellana 104 - 10 min walk
  • Teo Estiatorio - 10 min walk

About this property

Lancaster House

Family-friendly Bogotá hotel in Usaquen, near La Castellana National Theater
This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.
Lancaster House offers 55 air-conditioned accommodations with MP3 docking stations and DVD players. Accommodations offer separate living rooms. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 3 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Gatsby
  • Bistro 106
  • Chimney Bar

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Karaoke
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • DVD player
  • Highchair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (646 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - December 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 100-cm LCD TV
  • DVD player
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 35 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 3 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 436 out of 999 reviews
5 - Excellent 44%
Rating 4 - Good. 340 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 119 out of 999 reviews
3 - Okay 12%
Rating 2 - Poor. 47 out of 999 reviews
2 - Poor 5%
Rating 1 - Terrible. 57 out of 999 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was terrible!! One of the workers was very RUDE and disrespectful!!
Stayed 6 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and staff
Stayed 13 nights in Jun 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Jun 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
They need to renew property. my room had plugs no working, noice. to me was Ok
Stayed 3 nights in May 2022

3/5 Okay

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El uso del tapabocas no es obligatorio pero ellos quieren implementar esa medida cuando ya no es obligación y no me dejaron entrar a el restaurante por no traer tapabocas
Stayed 1 night in Jun 2022