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Entire apartment

The Highlands at Sugar

3.0 star property
Family-friendly apartment with a fitness center and an indoor pool

Photo gallery for The Highlands at Sugar

Balcony
Apartment, 2 Bedrooms | Living area | Flat-screen TV, fireplace, DVD player
Flat-screen TV, fireplace, DVD player
Fridge, microwave, oven, stovetop
Flat-screen TV, fireplace, DVD player

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Dryer
  • Washer
  • Fireplace
  • Gym
  • Pool

Add dates for prices

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

Family-friendly apartment with a fitness center and an indoor pool
This smoke-free apartment building features an indoor pool, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/game room, and barbecue grills. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washer/dryer and a refrigerator, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
The Highlands at Sugar offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

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Check-in/check-out kiosk

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

About the neighborhood

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 7 min walk - 0.4 miles
  • Hawksnest Tubing Park - 15 min drive - 8.2 miles
  • Beech Mountain Resort - 17 min drive - 7.3 miles
  • Grandfather Mountain - 20 min drive - 11.2 miles
  • Land of Oz - 22 min drive - 9.3 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Blind Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬11 min drive
  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Skybar - ‬21 min drive

Frequently asked questions

Does The Highlands at Sugar have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Highlands at Sugar?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at The Highlands at Sugar on Aug 7, 2025 start from $194.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Highlands at Sugar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Highlands at Sugar?

Self parking is free at this property.

What time is check-in at The Highlands at Sugar?

Check-in start time: 4 PM; Check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at The Highlands at Sugar?

Check-out is at 10 AM.

Where is The Highlands at Sugar located?

This family-friendly Banner Elk apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine, and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 mi (5 km).

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The Highlands at Sugar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 324 out of 737 reviews
Rating 8 - Good. 239 out of 737 reviews
Rating 6 - Okay. 97 out of 737 reviews
Rating 4 - Poor. 44 out of 737 reviews
Rating 2 - Terrible. 33 out of 737 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Erik

A wonderful older property with great amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Colby

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was awsome
Stayed 3 nights in Mar 2025

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
We were there to celebrate my son’s 15th birthday! We enjoyed everything in the surrounding areas. We had an issue with our washer and they fixed our issue the next day! We will definitely be back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful serene Mountain View. Grocery and restaurants within 5 min not walkable but driving. Staff was very friendly. Apartment was very clean and I would definitely recommend
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
great location and value.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorin

Liked: Cleanliness, property conditions & facilities, communication
Great stay! And a short drive to the ski resort which made the trip enjoyable
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big rooms, cool balcony, clean and usable kitchen!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Awesome place

It was great, the staff were helpful. The views were awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like the building with the pool, hot tub and games, everything was real cozy
Stayed 3 nights in Jan 2025

8/10 Good

Lauren

Liked: Cleanliness, communication

Close, clean, and properly priced.

Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Stayed 2 nights in Feb 2025

8/10 Good

barry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hot tube and pool tables were nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Ligia Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
That is my second time over there, and this place is awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

gar

Liked: Cleanliness, property conditions & facilities, communication
Nice having the veiw and the fire plave and being so close to the snowboarding area
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property for The money
Stayed 3 nights in Jan 2025

10/10 Excellent

Felcy pavithra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Stayed 3 nights in Dec 2024

10/10 Excellent

ben

Liked: Cleanliness, room comfort, communication

Perfect

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Atanas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Stayed 2 nights in Jan 2025

8/10 Good

Krishna

Liked: Cleanliness, room comfort, communication

Gives you the cabin feels. Perfect for a Ski trip!

The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Stayed 2 nights in Feb 2025

8/10 Good

Misty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of space in the apt but it’s pretty outdated. Need the pullout couch replaced. The pool and pool room appreared very dirty. Would stay there again though for location and size.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rony

Liked: Cleanliness, room comfort, communication

Excellent

Everything good
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Old, tvs didn’t work, a lot of broken pieces. Could be a great place, but needs updating and care. Nice view. Sauna room was also nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Layla

Liked: Cleanliness, room comfort, communication
Such a cozy nice stay!
Stayed 3 nights in Feb 2024

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Charming place to stay and hit the slopes.
Stayed 3 nights in Mar 2024

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