The Highlands at Sugar by Capital Vacations

Photo gallery for The Highlands at Sugar by Capital Vacations

Primary image
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of The Highlands at Sugar by Capital Vacations

Entire apartment

The Highlands at Sugar by Capital Vacations

3.0 star property

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 140°F
Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

Explore the area

  • Popular LocationSugar Mountain Resort13 min walk
  • Popular LocationSugar Creek Gem Mine6 min drive
  • Popular LocationBanner House Museum10 min drive

Choose dates to view prices

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Twin Room

  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

About this area

Banner Elk

The Highlands at Sugar by Capital Vacations is located in Banner Elk. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain and Pisgah National Forest. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Spend some time exploring the area's activities, including snowboarding and downhill skiing. Guests appreciate the property's location for the sightseeing.

What's nearby

  • Sugar Mountain Resort - 13 min walk
  • Sugar Creek Gem Mine - 6 min drive
  • Banner House Museum - 10 min drive
  • Lees-McRae College - 11 min drive
  • Flat Top Brewing Company - 12 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 86 min drive

Restaurants

  • Bella's - 7 min drive
  • Puerto Nuevo - 7 min drive
  • Mountain Grounds Coffee & Tea Co - 8 min drive
  • The Pedalin' Pig - 8 min drive
  • Louisiana Purchase Food and Spirits - 11 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar by Capital Vacations

3-star apartments near Sugar Mountain Resort
This smoke-free apartment building features an indoor pool, a fitness center, and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/game room, and barbecue grills. Each apartment boasts a fireplace and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and a refrigerator.
The Highlands at Sugar by Capital Vacations offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Ski

  • Snowboarding and downhill skiing nearby

Pool/Spa

  • Indoor pool
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No elevators
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe at front desk
  • ATM/banking services
  • Front desk (limited hours)
  • Restaurant dining guide
  • Fireplace in lobby

Things to do

  • Fitness center

Safety features

  • First aid kit
  • Smoke detector

General

  • 57 rooms

Activities

  • Downhill skiing
  • Skiing
  • Snowboarding

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 5 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar by Capital Vacations Apartment
The Highlands at Sugar by Capital Vacations Banner Elk
The Highlands at Sugar by Capital Vacations Apartment Banner Elk

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 231 out of 525 reviews
5 - Excellent 44%
Rating 4 - Good. 170 out of 525 reviews
4 - Good 32%
Rating 3 - Okay. 66 out of 525 reviews
3 - Okay 13%
Rating 2 - Poor. 32 out of 525 reviews
2 - Poor 6%
Rating 1 - Terrible. 26 out of 525 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Nice little get away
Loved the pool hot tub and game room. Beautiful view too! Would stay again.
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at the property. Even though our toilette wasn’t working, they went ahead and changed our room right after we told them.
Stayed 5 nights in Mar 2022

4/5 Good

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
I really liked the layout of the apartment. I traveled with my boyfriend and our niece and nephew (kids) and I felt like we had lots of space. The furniture is a little outdated, but I did not mind one bit. I would definitely stay here again.
Stayed 6 nights in Mar 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
We have stayed here before and we absolutely love the property and what it offers. The furniture downstairs in the living room and dining room though were in very rough condition. We couldnt sit on the couch due to you sinking down into the sleeper mattress.
Stayed 3 nights in Mar 2022

3/5 Okay

Traveled with family and small children
Liked: Amenities
Very convenient location. Property was a bit old. Cracked ceilings, broken drawers in the kitchen and the shower still had hair from previous guests. Pool water was murky. Box of old pizza sat in the community room for atleast two days.staff was friendly. Kitchen had all supplies needed.
Stayed 3 nights in Mar 2022