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Entire apartment

The Highlands at Sugar

3.0 star property
Family-friendly apartment with a fitness center and an indoor pool

Choose dates to view prices

Photo gallery for The Highlands at Sugar

BBQ/picnic area
Flat-screen TV, fireplace, DVD player
Fridge, microwave, oven, stovetop
Flat-screen TV, fireplace, DVD player
View from property
A short walk from Sugar Mountain Resort, The Highlands at Sugar provides a playground, an arcade/game room, and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Dryer
  • Washer
  • Gym
  • Pool
  • Fireplace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV, fireplace, DVD player

Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, fireplace, DVD player

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Twin Room

Terrace/patio

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 7 min walk - 0.4 miles
  • Hawksnest Tubing Park - 15 min drive - 8.2 miles
  • Beech Mountain Resort - 17 min drive - 7.3 miles
  • Grandfather Mountain - 20 min drive - 11.2 miles
  • Land of Oz - 22 min drive - 9.3 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Town Tavern of Banner Elk - ‬12 min drive
  • ‪Blink Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪Puerto Nuevo - ‬6 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

Family-friendly apartment with a fitness center and an indoor pool
This smoke-free apartment building features an indoor pool, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/game room, and barbecue grills. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washer/dryer and a refrigerator, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
The Highlands at Sugar offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Does The Highlands at Sugar have a pool?

Yes, this property has an indoor pool.

Is The Highlands at Sugar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Highlands at Sugar?

Self parking is free at this property.

What time is check-in at The Highlands at Sugar?

Check-in start time: 4 PM; Check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at The Highlands at Sugar?

Check-out is at 10 AM.

Where is The Highlands at Sugar located?

This family-friendly Banner Elk apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine, and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 mi (5 km).

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Reviews

The Highlands at Sugar Reviews

8.2

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 332 out of 749 reviews
Rating 8 - Good. 239 out of 749 reviews
Rating 6 - Okay. 101 out of 749 reviews
Rating 4 - Poor. 44 out of 749 reviews
Rating 2 - Terrible. 33 out of 749 reviews

Reviews

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view, quiet, and clean. Staff was great letting us know all the needed information. Did not use any of the amenities Will stay here again
Stayed 1 night in Oct 2025

8/10 Good

Erik

A wonderful older property with great amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
We were there to celebrate my son’s 15th birthday! We enjoyed everything in the surrounding areas. We had an issue with our washer and they fixed our issue the next day! We will definitely be back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like the building with the pool, hot tub and games, everything was real cozy
Stayed 3 nights in Jan 2025

10/10 Excellent

Felcy pavithra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property for The money
Stayed 3 nights in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Sugar Mountain
Stayed 3 nights in Jul 2023

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and quite place I will go back
Stayed 2 nights in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

DAVID

Close to slopes and spa/pool and game area were nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

ben

Liked: Cleanliness, room comfort, communication

Perfect

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the mountains views and the overall location of the property.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jared

Liked: Cleanliness, room comfort, communication
We enjoyed everything about our stay here. The rooms were very clean and had everything that you could need. We were also very happy with the pool area being open 24 hours.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rony

Liked: Cleanliness, room comfort, communication

Excellent

Everything good
Stayed 2 nights in Jan 2025

8/10 Good

fatima

Liked: Amenities, communication
Beautifully view.

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quick, easy check in. Recently updated. Very nice place.
Stayed 2 nights in Aug 2023

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very quiet and we liked that there was no one above us. The apartment had all of the amenities we could ask for.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
Views are spectacular. Easy to get into and out of for a mountain location. Lots to do during the day. Not as much at night.
Stayed 2 nights in Oct 2022

8/10 Good

Brandy

Liked: Cleanliness, communication
This is wonderfully located to access both Sugar and Beech Mt. The staff was absolutely amazing and wonderful to do business with. The property is older but has such beautiful views and the size of the apartments are huge. I wish I had booked directly instead of through Expedia.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kandice

Liked: Cleanliness, room comfort, communication

Very accommodating

The property was a perfect fit for our family occasion! The view . . . oh my goodness, the view was breathtaking (especially at night). The front desk agents were accommodating and the overall experience did not disappoint.
Stayed 2 nights in Sep 2023

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and the property size is great. The kitchen is wonderful. Furniture is old and falling apart. Just needs a little attention to be Great.
Stayed 3 nights in Oct 2022

8/10 Good

ANDREW

Liked: Cleanliness, amenities, communication
Pros - great view, and lots of space. Great location and easy parking. Friendly staff. Cons - Living room furniture needs to be replaced, and one of two tvs didnt work. Hot tub was closed for some reason.
Stayed 3 nights in Jul 2022

8/10 Good

Lukasz

Liked: Cleanliness
I didn’t like tv , too small and not smart tv
Stayed 2 nights in Feb 2025

6/10 Okay

mark

WATER PRESSURE WAS NOT GOOD. NO WATER AT TIMES. ALSO TV CHANNELS DID NOT WORK. WE GOT ONE CHANNEL TO WORK.
Stayed 2 nights in Feb 2025