Villas in Brancaleone

"This hotel property has the potential to be an amazing stay along the beach front. Very disappointed lack of communication from the reception staff. The property is run down, broken pavement, untidy around the building and the lift area. Loud noise music every night till 1am… It wasn’t cheap to stay!! Housekeeping was clean but unpleasant smell through the air conditioning. Strained carpets throughout the building and room. Have stayed there before thought may have been improved. I will never stay again or recommend to anyone else! I hope the owners see this review understand that this is not acceptable. The owners and staff need to appreciate the value of customers who are on holidays not be treated like a burden. Room for improvements!! "

"People running this place are fantastic, Nancy and Mario were incredibly attentive and responsive to my families unique needs"

"The staff was incredibly patient with the language difference and was always polite and professional "