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Reviews of Hotel Grand Victorian

3.5 out of 5
Hotel Grand Victorian
2325 W Highway 76, Branson, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 775 out of 1181 reviews" "
Rating 8 - Good. 293 out of 1181 reviews" "
Rating 6 - Okay. 70 out of 1181 reviews" "
Rating 4 - Poor. 25 out of 1181 reviews" "
Rating 2 - Terrible. 18 out of 1181 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4-day stay at the Grand Victorian was fantastic. So glad I chose this hotel. The location is ideal, the service was great, the employees were friendly and helpful, the breakfast was best ever with actual china and real silverware and cloth napkins. Amenities are great. Each afternoon there's cookies and tea (2p-4p) which is an added touch. Have stayed in other hotels in Branson but will definitely stay here for future vacations. Highly recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very friendly staff. Clean and very fancy yet nostalgic feeling atmosphere.
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Amenities
The hotel is very nice. The staff is extremely friendly. The beds are comfortable. I really enjoyed the balcony and the hot tub. The location is perfect.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and love the cookies
Stayed 3 nights in May 2024

4/10 Poor

Jaclyn

Traveled with partner
Disliked: Property conditions & facilities
Staff was not friendly and welcoming from arrival to check out..any questions or just about any inaction at all seem to be a complete bother! I stayed at this property several years ago and really enjoyed it especially due to it's convenient location to everything..This was my husbands and my 19 year anniversary and we work alot and don't have much time to get away so we wanted a quick trip for a night! We stayed in a king jacuzzi room which was $200 for one night the room was clean for the most part there were some hair clips in the floor...but other than that it was decently clean...the room on the other hand is falling apart the wall paper boarder is peeling off the walls all the way around the top....looks like they have tried to touch up paint but the colors don't match and you can see every spot..the tv volume is so low you can hardly hear it even when it is turned all the way up and I have impeccable hearing so it's just a crap tv....the balcony door you can see light through it all the around the bottom it has no seal and rain can come right into the room along with bugs...over all due to the highly rude staff and deteriorating room I can say we will not be returning.For one night we can stay somewhere else for far cheaper and the same service if we chose!
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is American owned. This is my 4th or 5th time staying there. They always keep me coming back!
Stayed 4 nights in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Mike

Traveled with family
Location and friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberta and Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you wish to be within walking distance of many attractions. Beds were comfortable and breakfast was very good. We wished we had a room at the back for the lovely views of the rolling hills. Pool and hot tub were lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful and comfortable place to stay with a home feel and great staff
Stayed 4 nights in Apr 2024

2/10 Terrible

Justin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an emergency and Expedia would not cancel and refund my money. So we didn’t get go on the trip and we lost $130 on a room because Expedia wouldn’t refund it.
Stayed 1 night in Apr 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lee Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with balcony. Hot breakfast with lots of options, cookies in the afternoon, indoor pool & hot tub, fridge & microwave in room, central location /close to everything and very clean. Definitely recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy and laid back comfort. Breakfast, tea and coffee stations was very well maintained. Loved it!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this centrally-located hotel in the middle of the Branson strip. We were within 5-10 minutes of the shows we were attending. Lots of close dining options too. We found the hotel to be clean, safe, and welcoming. Afternoon tea/coffee and cookies, morning included full-buffet (hot and cold items - very generous selection that changed slightly from day-to-day). There is an indoor pool (as well as outdoor), but we were too busy to take advantage. We did check it out and it looks clean and nearly always had someone using it. We would definitely stay again. Enjoyed the view from our balcony looking off to Sight & Sound Theater in the distance.
Stayed 4 nights in Mar 2024

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location right off the strip. Staff was friendly. Did not like the pillows, and, we stayed multiple nights, the hotel policy does not allow housekeeping to service the room without setting appointment in advance and you have to not be in the room when being serviced. We were able to request fresh towels and supplies using a card, however, not one time was the requested towels and supplies filled accurately. Otherwise everything was above average.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kaytie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this little Victorian themed hotel. Always great breakfast. Cookies in the evening. Mints on the bed. All the little details that make your stay great. Game room. Indoor and outdoor pool. Can’t beat the location right on the strip and next to Tanger outlet mall.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with as fast. Hotel is extremely clean. Breakfast was delicious. I will be coming back.
Stayed 1 night in Apr 2024

8/10 Good

Kerrie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very little parking and the water pressure in the shower was a dribble. Walls are super thin so beware. Don is a gem at your front desk!!!! Best thing EVER for all of Branson.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is superior.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast.Close to everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great . staff friendly and beds very comfortable . Breakfast had good options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew Natasha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing charm and our grandkids loved it! Finally, so many rooms with jetted tubs!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so much more than we expected. Room and facilities were clean and luxurious. Staff was super friendly and went out of their way to be helpful. Will definitely stay there again anytime we're in Branson
Stayed 1 night in Apr 2024

8/10 Good

Megan

Stayed 1 night in Apr 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Property conditions & facilities
Liked separate parlour room. Wished the bathroom was about four square feet larger (l know you can’t change this)
Stayed 1 night in Apr 2024

10/10 Excellent

Lydia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we travel to Branson this is the hotel we stay at. It's centrally located to most attractions and is on the main strip. The staff is always very friendly. Rooms are always clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff so friendly. Decor thru the hotels very nice. Victorian Style. Nice homey feeling.
Stayed 2 nights in Apr 2024

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was pretty good.
Stayed 6 nights in Mar 2024

8/10 Good

Otis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shelby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old timey
Stayed 2 nights in Mar 2024

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service
Everything about our check it was wrong - Staff gave us the wrong room type, charged us more than quoted on Expedia and blamed all the differences on “Expedia just tells you whatever you want to hear to book the room then we need to fix everything and charge you the right price when you get here”
Stayed 1 night in Apr 2024

10/10 Excellent

Debbrs Gypsy Maria

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms & free breakfast, the kids loved the indoor pool & it is close to everything.
Stayed 1 night in Mar 2024

8/10 Good

Kristina

Stayed 3 nights in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no room service. We had to request towels and toilet paper for our selves. We had to bag up our trash and take it to a bin Towels were fluffy. Guests were courteous and not boisterous. Fridge did not work in our room. AC was not optimal. I guess that comes with an old hotel. Staff was friendly. The cookies in the afternoon were the bomb. Still left a tip even though there was no room service Don was on target with his recommendations for restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

John or Myra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to this hotel for years, always has friendly staff and location is central to so many activities
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for the age of the building.
Stayed 1 night in Mar 2024

10/10 Excellent

Keishla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need the internet is a great hotel but the internet too bad.
Stayed 1 night in Mar 2024

10/10 Excellent

Destiny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels that me and my family and friends have stayed in in a long time. I will suggest this for other travelers and/or visitors.
Stayed 2 nights in Mar 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was clean and comfy. The only thing that we noticed was that it smelled kind of musty, but not bad enough to prevent us from staying again.
Stayed 2 nights in Mar 2024

8/10 Good

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good location
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Super friendly staff. Clean and kept up. The absolute only weak area was the breakfast. Needed gravy. Everything was dry and cool. I would still stay here again. It’s is across from Walmart and next to a huge country buffet that serves breakfast. 😉
Stayed 5 nights in Mar 2024

10/10 Excellent

Jaime D

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property looked very majestic and the staff was exceptionally friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very courteous. Good hot breakfast. Good decor. Great location. We would look to stay here again on a trip to Branson.
Stayed 4 nights in Mar 2024