Brillion Vacations from $631

Enjoyed the stay very much!

There was always a friendly smiling face to help with anything. Everything seems well maintained but showing a little age. There are 2 whirlpools in working order. The water park was bustling from open to close and fun for all ages. Only a few minor cleaning details in our room. And for a room that could "hold 6" the actual bathroom was small. Separate sink did allow a better use of space.

The shower was exquisite (and def a showroom for marketing purposes), the staff were extremely friendly (they gave me a complimentary box of chocolates for my birthday), the bathroom was lovely, and the furniture was luxurious. However, please note that if you buy the $150 room service gift (berries and cheese), it’s smaller than you think and what is offered looks quite different from the picture online. While the room was comfortable, it was fairly small, has no HDMI port (Bluetooth projection only), no microwave, and the smallest of mini fridges hidden in a cabinet. The guests staying at the hotel were as lovely as the staff, but the older guests who come in just to drink at Taverne in the Sky are absolutely egregious, rude, and loudly judgmental of those that they “feel don’t belong”. While the food in their cafe tasted very rich, the chai latte and food aren’t worth the price. You’re within walking distance of Titletown (the selling point) with far tastier and better priced foods. I cannot stress enough how amazing and accommodating the staff were, loved them, but the demographic of customers at Taverne in the Sky were enough for me to have made this my only stay here. I love staying in luxurious hotels, but the Köhler family could also stand to provide free amenities for the price of the stay. Nothing is free, everything is an additional obnoxiously-priced add-on, and money isn’t even an issue for me. There’s nothing balancing out the price of the room to stay here.

Complimentary lemon water in the lobby was great refresher when coming in from our adventures. Will recommend to stay close to things to do and airport.

Would have been helpful if the elevator was in working order.