Brokenhead Vacations & Trips from $582

Great location!

The information on the hotel said the rooms were on one floor except they were all on the second floor with no elevator and I had to have people help me carry my luggage. Improper information is vital. Second, I have my wallet stolen from my room. Although the people involved were not guests at the hotel, they were known by this hotel employees and would not offer any assistance and claim they didn't know anything. The police report was filed with the Winnipeg police file number 26-33017. My passport credit cards were stolen. I identified the person who did it and Hotel staff simply said I don't know nothing. The area outside the hotel area had sketchy people hanging around. No less than 12 times. Staff had to come and unlock my door with the key because the key card will not function. There were two TV remotes I needed to use them both. One of them had no batteries in it and I had to keep switching for one remote to the other. When I brought this to the attention the hotel staff they did nothing to replace the batteries. Repeatedly I had to tell them that the TV would not work properly and it took a day and a half before someone showed up to actually get it working

Friendly staff and helpful

All good

Generally good