山麓布伦旅游套票 | 山麓布伦机票+酒店优惠低至 4 折

今次自駕遊旅程甚中一站，在這酒店住兩晚，但這酒店感覺對華人有點歧視及不禮貎，因為看到他們對待其他非華人旅客的態度截然不同。 第一天到達時，向酒店櫃檯詢問是否有停車場可供泊車，但服務員只說停車場滿了，原本也沒大不了，在附近有附費停車場，但入住後的兩天在房間窗看到酒店停車場都有位置，未見過滿車情況。 不幸的，我們在第二天晚上車子出現問題，急需尋求救援維修，因為跟著的那天我們要繼續行程離開維也納，酒店房間的電話不能外撥，只有到酒店大堂櫃檯借用電話，我們亦有向大堂職員說明面對的困難，正急需求助，亦是同一位不禮貎的服務員 YANA小姐，她要知我們撥甚麼號碼，我們給她，她看似幫忙撥號，但當地區號也按了，電話一直不通，我們接過電話自己撥號好了，但正與維修公司聯絡途中，那位 YANA 小姐要我們交還電話，說我們不能再用；在知道客人有困難、需要協助時，這是待客之道嗎？ 我們唯有不再用電話，直接到維修中心，但交還電話時，那 YANA 小姐說我們今天 CHECK-OUT 要我們附住宿稅現金，但那是上午 9 時多，CHECK-OUT 時間是中午 12 時，我們還未退房，而且銀包在房內，只有跟她說稍後再附。 總括這次旅程，入住過 6 家酒店/旅館，這間的服務跟態度是最差，我絕對不會介紹給朋友！

The location is fantastic. Not far from the main attractions but without the crowds. Surrounded by great local bistros and restaurants. We stayed in the smallest room but it's still spacious enough for us to open two luggages on the floor. The bathroom is compact and well designed. The snack/drinks bar on the mezzanine floor is great. We also found the staff there very helpful and nice. Overall a very pleasant stay.

I had an absolutely wonderful stay at this hotel! From the moment I checked in, the staff were incredibly welcoming and professional, making me feel right at home. The room was spotless, well-decorated, and cozy. The bed was extremely comfortable — I slept like a baby

The front desk manager was very professional and handled issues sincerely. The breakfast staff (especially Lisa) provided excellent and attentive service.