Used Uniteds app for check in and was surprised with TSA pre approval on our boarding passes. Wonderful experience, essentially walked through TSA without unpacking carry on or removing shoes, etc. modern plane, great entertainment options, constant staff service on plane and comfortable economy seats. Very well done United, keep up the good work!
Surprise premium upgrade
Trip on time and staff helpful through out the ticketing, boarding and arrival process.
Wasn't happy with the fact that on the flight from Brussels to Tel Aviv, which was a night flight, the lights were left on and it was almost impossible to sleep on this flight. The fact that lights were not turned off also didn't give the atmosphere for other passengers to be quiet.
Will use Expedia again and definitely fly with Brussels Airlines too.
Actually got food on the plane and the checked bags weren’t extra. Excellent!
Did not feel like a sausage in my seat.
Transfer in Brussels was very slow - passport control was understaffed. If the flight hadn't been delayed I would have missed it!
Movie and TV options limited
The top routes that Brussels Airlines flies are:
Brussels Airlines, founded in 2007, is the flag carrier airline for Belgium. The company's headquarters are located at Brussels Airport, an international airport located about 7 miles northeast of Brussels. The airline services over five million passengers each year.
The airline is a subsidiary of Lufthansa, and therefore is a member of the Star Alliance. As a member of the Star Alliance, customers are able to earn and redeem miles with the airline or other members of the Star Alliance. These miles can be used to obtain discounts on airfare, upgrade the seating class, enjoy priority check-in, access VIP lounges and get more personalized service during flight, among other benefits.
Brussels Airlines business class provides priority check-in, access to VIP lounges and very comfortable seating that can be converted into a flat bed. Travelers who fly business class also get access to state of the art entertainment that includes 15-inch touch screens for music, movies, games, and reading material. Additionally, business class passengers enjoy premium meals and drinks. The airline was acknowledged as providing the best wine for business class travelers among all global airlines by the travel magazine \Global Traveler.\"
Brussels Airlines premium economy class provides ergonomic seats with head rests