“The room was very clean and comfortable, and the staff were friendly and welcoming.
Excellent location, within walking distance to major attractions—very convenient.
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“We had a wonderful stay at Pillows City Hotel Brussels Centre. The hotel was exceptionally clean, comfortable and well maintained, with high-quality amenities and an excellent location. The staff were friendly, professional and attentive throughout our stay. We particularly appreciated their restaurant recommendations, which perfectly matched our tastes and led us to some excellent dining experiences with outstanding food quality. Overall, a very enjoyable stay, and we would happily return on……
“Hotel constantly tries to upsell - get spammed with emails before arrival about add ons. Was told at reception on arrival at 1.30pm that the room was ready, but hotel policy was that I couldn’t be given the key until 3pm. Asked for luggage storage and was directed to take my suitcase down a flight of stairs and then had to pay a further fee for luggage storage. Unfriendly staff - there are better options around, so don’t bother here.”