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Jam Hotel Brussels

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Outdoor pool
Family Room (For 6) | Premium bedding, in-room safe, desk, laptop workspace
Double Room | Premium bedding, in-room safe, desk, laptop workspace
Family Room (For 6) | Premium bedding, in-room safe, desk, laptop workspace

Overview of Jam Hotel Brussels

Jam Hotel Brussels

4.0/5 Very Good

Top rated for cleanliness (4.2/5)

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Breakfast available
Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060

Explore the area

  • Popular LocationAvenue Louise9 min walk
  • Popular LocationPlace du Grand Sablon8 min drive
  • Popular LocationRoyal Museums of Fine Arts of Belgium9 min drive
  • AirportBrussels (BRU-Brussels - National)25 min drive

Room options

About this area

Brussels

Located in Sint-Gillis neighborhood, Jam Hotel Brussels is connected to a rail/subway station. The area's natural beauty can be seen at Brussels Park and Ixelles Ponds, while Horta Museum and Flagey are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Constant Vanden Stock Stadium, or consider a night out at Forest National. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Avenue Louise - 9 min walk
  • Place du Grand Sablon - 8 min drive
  • Magritte Museum - 9 min drive
  • Royal Museums of Fine Arts of Belgium - 9 min drive
  • Royal Palace of Brussels - 10 min drive

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 25 min drive

Restaurants

  • Roni Pizza - 2 min walk
  • Parlor Coffee - 3 min walk
  • Place Paul Janson - Paul Jansonplein - 3 min walk
  • Dolce Amaro - 3 min walk
  • Forcado Pastelaria - 4 min walk

About this property

Jam Hotel Brussels

Hotel in the heart of Sint-Gillis
A coffee shop/cafe, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Jam Hotel Brussels. Treat yourself to some rest and relaxation at ATSUKAN EXPERIENCE, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a front desk safe
  • Express check-in, an elevator, and smoke-free premises
  • Luggage storage, multilingual staff, and a 24-hour front desk
Room features
All guestrooms at Jam Hotel Brussels include perks such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and printers.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Tubs or showers, free toiletries, and hair dryers
  • 60-cm LCD TVs with satellite channels
  • Travel cribs, daily housekeeping, and printers

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 15-25 for adults and EUR 15-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Travel crib

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Printer
  • Restaurant dining guide
  • Slippers

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between EUR 15 and EUR 25 for adults, EUR 15 and EUR 25 for children (approximately)
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 300008

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Does Jam Hotel Brussels have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Jam Hotel Brussels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Jam Hotel Brussels?

Self parking is available for EUR 15 per day.

What time is check-in at Jam Hotel Brussels?

Check-in is from 3:00 PM - 12:30 AM.

What time is check-out at Jam Hotel Brussels?

Check-out is at 11:00 AM. Late check-out is available for EUR 25 (subject to availability).

Where is Jam Hotel Brussels located?

Located in Sint-Gillis, this spa hotel is 0.2 mi (0.4 km) from Horta Museum and 1.6 mi (2.6 km) from La Grand Place. Avenue Louise and Saint Gilles Town Hall are also within 15 minutes. Janson Tram Stop and Faider Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free at Jam Hotel Brussels and receive a full refund?

Yes, Jam Hotel Brussels offers free cancellation on select room rates, because flexibility matters! Please refer to Jam Hotel Brussels cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 43 out of 109 reviews
5 - Excellent 39%
Rating 4 - Good. 39 out of 109 reviews
4 - Good 36%
Rating 3 - Okay. 18 out of 109 reviews
3 - Okay 17%
Rating 2 - Poor. 7 out of 109 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 109 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Ivana
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern with a nice design and very clean. We loved the location and the breakfast, and the rooftop bar as well. For the price, this hotel really really exceeded our expectations!
Stayed 3 nights in Jul 2022

4/5 Good

Roque
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of noise Durant the night time
Stayed 4 nights in Jun 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, new hotel with industrial style decor
Stayed 1 night in Jun 2022

3/5 Okay

Shaun
Liked: Cleanliness
Was just ok - food was great
Hotel does not have air conditioning. Was very hot. bathroom was industrial like and floor flooded when taking a shower. Staff at the restaurant was great, front desk was hit or miss.
Stayed 1 night in Jun 2022

4/5 Good

Ebrahim
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

5/5 Excellent

N
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/5 Poor

Veronica
Business traveler
Liked: Staff & service
Disliked: Cleanliness
Pros: -The hotel is centrally located, just 4 min walk to the trams. - The rooms are large -The staff at the reception are the best. They accommodated the requests. I was checked in at 13:00 although on the website it says 15:00, they gave me alternative WiFi when the general one failed to work, there was no tea and it was solved. -I couldn’t see how clean the curtains were because they are dark brown but the white blinders were absolutely dirty. -The duvet had been recycled as it stink. At first I thought I was just ‘too much’ and I didn’t request for a change but as the smell became unbearable, I requested for a change and a clean duvet without a bad smell was given to me by the receptionist. - The bathroom ( toilet and shower room combined) was large but poorly structured. The water flooded passed the bathroom to under the bed because there was nothing to stop the flow.
Stayed 2 nights in Jun 2022

5/5 Excellent

Fonya
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 2 nights in Jun 2022

2/5 Poor

Verified traveler
Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel - less than nice service
The hotel is actually nice. But it has been a while since I have experienced such a horrible service. Every problem was made to me "my problem" and every request was met with doubt or quarrel - including hotel selling-off a pre-paid room to another guest, due to a late arrival (that had been announced) causing two of my associates to having to share a room. Awful service from a nice and sweet - but ultimately completely incapable employee. Furthermore, we were then met with complete distrust upon checking upon checking out - a very rude employee would not accept that citytax had been payed for all the rooms. After 10minutes he finally found the payment, logged incorrectly in their system, after multiple times stating that a new payment had to be made, because we had to be mistaken. Sad that a otherwise nice hotel suffers from impotent staff.
Stayed 3 nights in Jun 2022

2/5 Poor

Jules
Stayed 1 night in May 2022