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The Hotel

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Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Grand Suite, 1 Bedroom, 2 Bathrooms, City View | Living area | Flat-screen TV
Superior Twin Room | View from room
Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Overview of The Hotel

The Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing
Map
38 Boulevard de Waterloo, Brussels, 1000

Explore the area

  • Popular LocationBrussels Park11 min walk
  • Popular LocationRoyal Palace of Brussels12 min walk
  • Popular LocationLa Grand Place17 min walk
  • AirportBrussels (BRU-Brussels - National)23 min drive

Choose dates to view prices

About this area

Brussels

Near a metro station, The Hotel is in Upper Town, a neighborhood in Brussels with great shopping. Notable landmarks in the area include Egmont Palace and Place du Petit Sablon, and travelers wishing to experience a bit of culture can try Royal Museums of Fine Arts of Belgium. Museum of Musical Instruments and Editions Jacques Brel are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's convenience to public transportation: Louise-Louiza Station is just steps away and Poelaert Tram Stop is 5 minutes by foot.
Visit our Brussels travel guideOpens in a new window
Map

What's nearby

  • Egmont Palace - 4 min walk
  • Place du Petit Sablon - 6 min walk
  • Brussels Park - 11 min walk
  • Royal Palace of Brussels - 12 min walk
  • La Grand Place - 17 min walk

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • Cowfish - 4 min walk
  • À l'Ombre de la Ville - 5 min walk
  • Ars Vinorum - 5 min walk
  • La Vigne - 5 min walk
  • La Fringale - 5 min walk

About this property

The Hotel

Luxury Brussels hotel in Upper Town, near Egmont Palace
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness center, a conference center, and self parking.
The Hotel offers 420 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 27 for adults and EUR 27 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Private picnics

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (17222 square feet of space)
  • Meeting rooms - 12

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe

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See similar properties

Brussels
Brussels
Upper Town
Upper Town
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Pet friendly
Pet friendly
Business friendly
Business friendly
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Welcoming dogs only
Up to 22 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 27 for adults and EUR 27 for children (approximately)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 595 out of 1005 reviews
5 - Excellent 59%
Rating 4 - Good. 286 out of 1005 reviews
4 - Good 28%
Rating 3 - Okay. 82 out of 1005 reviews
3 - Okay 8%
Rating 2 - Poor. 24 out of 1005 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1005 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel everything is slightly pricey though.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Jul 2022

3/5 Okay

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The taxi service was totally confusing and upsetting when I left for the bus station. Your hotel should have an attendant out front to coordinate these issues. The front desk woman was of no help whatsoever.
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not impressed with the hotel And not sure I would go back Customer service is not present at the hotel!!!
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was by far the best property we stayed at while traveling in Europe, if they were a chain, I'd only stay with them. Super convenient to everything, walking to sites, shopping and food. Parking was underground and secure. Staff was multi language and extremely helpful and friendly. Bar and restaurant were great, but the rooms by far were well designed and bed super comfortable.
Stayed 1 night in Jun 2022