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The Hotel

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Featured Image
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Flat-screen TV
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
View from Room

Overview of The Hotel

VIP Access

The Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
38 Boulevard de Waterloo, Brussels, 1000

Explore the area

  • Popular LocationBrussels Park11 min walk
  • Popular LocationManneken Pis Statue16 min walk
  • Popular LocationLa Grand Place17 min walk
  • AirportBrussels (BRU-Brussels - National)24 min drive

Choose dates to view prices

About this area

Brussels

In the city center, The Hotel is in Brussels's Upper Town neighborhood, an area with great shopping. Notable landmarks in the area include Egmont Palace and Place du Petit Sablon. Consider Forest National for a night out, and don't miss Mini-Europe, a top local attraction. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's convenience to public transportation: Louise-Louiza Station is just steps away and Poelaert Tram Stop is 5 minutes by foot.

What's nearby

  • Egmont Palace - 4 min walk
  • Place du Petit Sablon - 6 min walk
  • Brussels Park - 11 min walk
  • Manneken Pis Statue - 16 min walk
  • La Grand Place - 17 min walk

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 24 min drive

Restaurants

  • The Restaurant — 1 min walk
  • Samourai Ramen — 2 min walk
  • Le Confucius — 3 min walk
  • Cowfish — 4 min walk
  • Ars Vinorum — 5 min walk

About this property

The Hotel

Luxury Brussels hotel in Upper Town, walk to Place du Grand Sablon
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a conference center are onsite. All 420 rooms feature thoughtful touches like free minibar items and espresso makers, plus free WiFi and flat-screen TVs with satellite channels. 24-hour room service, Egyptian cotton sheets, and free newspapers are among the other amenities available to guests.
The Hotel offers 420 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Urban Spa has 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–noon: EUR 27 for adults and EUR 27 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Conference center (17222 square feet of space)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Dogs welcome
Up to 22 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 27 for adults and EUR 27 for children (approximately)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 596 out of 988 reviews
5 - Excellent 60%
Rating 4 - Good. 284 out of 988 reviews
4 - Good 29%
Rating 3 - Okay. 70 out of 988 reviews
3 - Okay 7%
Rating 2 - Poor. 22 out of 988 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 988 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel, well placed. Rooms are modern but a bit small.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is always our accommodation of choice when we go to Brussels, and everything they have done since the crisis began has reinforced our choice. Convenient location on the little peripherique, close to multiple shopping and dining options. Very convenient parking, possibly on the expensive side at EUR 35, but then again parking is at a premium in brussels, bays are wide, it is secure and there is always space. The rooms themselves are well turned out and modern with wide windows, bathrooms are nice with good water pressure in the shower which can be rare these days. The measures they have taken as a result of the Covid-19 crisis are second to none: once you have checked in, your room constitutes your bubble and no staff will enter your room, extra towels and supplies are delivered at your door as soon as you request them; any of the usual sofa cushions, bed throws and magazines which would normally remain in your room and be shared by guests have been removed to minimize risks; and best of all a very decent (fresh) breakfast gets delivered at your door at 7:30 every morning from a local deli free of charge. The only slight negative may be the length of time it takes to check-in as the desk can be understaffed, but don’t let that deter you from a nice hotel experience
Stayed 2 nights in Aug 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are frequent guests at The Hotel, which is why we decided to stay there again as our first trip under Covid-19, and all measures taken by the hotel made us feel safe and adequately protected. Reception staff were helpful and accommodating at every stage, including when we requested additional towels etc. Hotel-supplied breakfast from a nearby deli left at our door by 7:30 was also a nice touch and a great way to start the day.
Stayed 2 nights in Jul 2020